Bug 509152 - System update is not happening
Summary: System update is not happening
Status: RESOLVED UPSTREAM
Alias: None
Product: neon
Classification: KDE Neon
Component: general (other bugs)
Version First Reported In: unspecified
Platform: Other Linux
: HI normal
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
: 509155 509168 509196 509200 509206 509208 509219 509228 509243 (view as bug list)
Depends on:
Blocks:
 
Reported: 2025-09-05 13:45 UTC by Prodyut Mukherjee
Modified: 2025-09-07 22:42 UTC (History)
13 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Bug report (99.02 KB, image/png)
2025-09-05 13:45 UTC, Prodyut Mukherjee
Details

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Description Prodyut Mukherjee 2025-09-05 13:45:36 UTC
Created attachment 184740 [details]
Bug report

System update returns an error:

<html>Package download failed:<br/><br/>E: http://archive.ubuntu.com/ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 is not (yet) available (500  Internal Server Error [IP: 2620:2d:4000:1::102 80])
</html>
Comment 1 Antonio Rojas 2025-09-05 15:28:50 UTC
*** Bug 509155 has been marked as a duplicate of this bug. ***
Comment 2 Peter 2025-09-05 15:50:03 UTC
(In reply to Prodyut Mukherjee from comment #0)
> Created attachment 184740 [details]
> Bug report
> 
> System update returns an error:
> 
> <html>Package download failed:<br/><br/>E: http://archive.ubuntu.com/ubuntu
> noble-security/main amd64 linux-firmware amd64
> 20240318.git3b128b60-0ubuntu2.17 is not (yet) available (500  Internal
> Server Error [IP: 2620:2d:4000:1::102 80])
> </html>

I'm getting the same problem.
Comment 3 Antonio Rojas 2025-09-05 16:54:57 UTC
*** Bug 509168 has been marked as a duplicate of this bug. ***
Comment 4 Carlos De Maine 2025-09-06 04:10:06 UTC
it's an upstream debian archive issue that will resolve soon when the file sync is completed properly
https://askubuntu.com/questions/1555531/install-linux-firmware-update-failed
Comment 5 Antonio Rojas 2025-09-06 16:19:19 UTC
*** Bug 509196 has been marked as a duplicate of this bug. ***
Comment 6 Antonio Rojas 2025-09-06 16:55:35 UTC
*** Bug 509200 has been marked as a duplicate of this bug. ***
Comment 7 Antonio Rojas 2025-09-07 06:52:08 UTC
*** Bug 509206 has been marked as a duplicate of this bug. ***
Comment 8 Antonio Rojas 2025-09-07 06:55:41 UTC
*** Bug 509208 has been marked as a duplicate of this bug. ***
Comment 9 Antonio Rojas 2025-09-07 07:04:46 UTC
*** Bug 509219 has been marked as a duplicate of this bug. ***
Comment 10 Carlos De Maine 2025-09-07 07:46:01 UTC
(In reply to Carlos De Maine from comment #4)
> it's an upstream debian archive issue that will resolve soon when the file
> sync is completed properly
> https://askubuntu.com/questions/1555531/install-linux-firmware-update-failed

Apologies to all it's an upstream Ubuntu issue.  This does happen, no distribution is a immune from mistakes/failures/problems
Comment 11 Antonio Rojas 2025-09-07 13:50:05 UTC
*** Bug 509228 has been marked as a duplicate of this bug. ***
Comment 12 anonuser8313888 2025-09-07 16:06:13 UTC
This does happen, and yes no distribution is immune from 
mistakes/failures/problems, but extremely few (if any) distributions 
would dishonestly rename an issue from "The Never Ending Bug" (which is 
the truth) to a half-truth that the "System update is not happening" and 
then proceeding to close out the issue (again) as "Resolved", when my 
system still will not update and absolutely no solution has been offered 
to adequately explain it and fix it. Do I need to open yet another issue 
for the same exact thing again? How many duplicate "resolved" issues 
would that make then? Six or seven?

It is one thing to have mistakes/failures/problems, but it quite another 
to never go back and fix your mistakes/failures/problems, so this is 
minus 50 points for KDE Neon as a distribution, because if they would 
act like that with a simple issue like this, what other issues could KDE 
Neon have had that we would never know about or think were fixed because 
it was listed as "Resolved", when in reality it was never actually resolved?

My experience with Plasma (and KFind) led me to believe that KDE was 
reputable and trustworthy and competent, and that is why I wanted to go 
to KDE Neon, but now I have no reason ever to want to have anything to 
do with KDE Neon or maybe even Plasma. I think now I should go the 
opposite direction and patronize Linux Mint or some other distro based 
on Mate or something like that instead.

If you can fix this issue in one day (like I think can be done) and 
truthfully tell me what was wrong, I might forgive this gaff, but this 
is the fifth time that the same exact issue has been brought up and 
immediately "resolved", yet it still isn't working. So I doubt that 
would happen, although I can hope you are different and this really is a 
"one time mistake".

I would love to be proven wrong, because I would love to be proven 
wrong, so feel free to prove me wrong.

On 9/7/25 00:46, Carlos De Maine wrote:
> https://bugs.kde.org/show_bug.cgi?id=509152
>
> --- Comment #10 from Carlos De Maine <carlosd.kde@gmail.com> ---
> (In reply to Carlos De Maine from comment #4)
>> it's an upstream debian archive issue that will resolve soon when the file
>> sync is completed properly
>> https://askubuntu.com/questions/1555531/install-linux-firmware-update-failed
> Apologies to all it's an upstream Ubuntu issue.  This does happen, no
> distribution is a immune from mistakes/failures/problems
>
Comment 13 Oliver Burger 2025-09-07 16:27:10 UTC
I must agree and diaagree here.
Yes, errors can happen, even at Ubuntu, but it's abit strange that no Ubuntu sysadmin fixed something like this in over 2 days, as it affects their own LTS version...
Some log, some alert should have happenend ther and someone should have fixed it, but as someone on askubuntu.com said:
Just wait for the everything to besynced again, will not take more then one or two weeks (!!!) then it should work again...
And no,it has nothing to do with KDE or neon as a ditro, after all the problem is one at Ubuntu (which is mainly GTK bases as I remember).
The only problem here is to call it resolved, (which it is not), it is correct, that it is upstream, but it definitely is not resolved!
Comment 14 Antonio Rojas 2025-09-07 19:37:14 UTC
Please read https://community.kde.org/Get_Involved/Issue_Reporting#Understand_what_the_resolution_statuses_mean to understand the meaning of RESOLVED.
Comment 15 Antonio Rojas 2025-09-07 19:44:48 UTC
*** Bug 509243 has been marked as a duplicate of this bug. ***
Comment 16 anonuser8313888 2025-09-07 19:46:20 UTC
So I guess if it was actually working you would redefine it as being 
unresolved?

On 9/7/25 12:37, Antonio Rojas wrote:
> https://bugs.kde.org/show_bug.cgi?id=509152
>
> --- Comment #14 from Antonio Rojas <arojas@archlinux.org> ---
> Please read
> https://community.kde.org/Get_Involved/Issue_Reporting#Understand_what_the_resolution_statuses_mean
> to understand the meaning of RESOLVED.
>
Comment 17 Carlos De Maine 2025-09-07 22:40:49 UTC
marked as verified to please the pedants even thought the guidelines state - RESOLVED UPSTREAM means the issue is not caused by any KDE software, but rather in some upstream software that KDE software depends on, such as Qt or another software library--even if the issue has not yet been fixed in that upstream software, or if the version of it that fixes the bug is not yet released or available in your distro.
Comment 18 Carlos De Maine 2025-09-07 22:42:36 UTC
marking as resolved upstream as the package now downloads as expected
carlos@carlos-slimbook-unstable:~/Projects/neon_qt6/qt6-wasm$ sudo apt install --reinstall linux-firmware
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Starting pkgProblemResolver with broken count: 0
Starting 2 pkgProblemResolver with broken count: 0
Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
Need to get 537 MB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://security.ubuntu.com/ubuntu noble-security/main amd64 linux-firmware amd64 20240318.git3b128b60-0ubuntu2.17 [537 MB]
Fetched 537 MB in 37s (14.6 MB/s)