Bug 420595

Summary: Blown up view (Intel Graphic Card issue on Windows)
Product: [Applications] kdenlive Reporter: Andrew Keen <andrewpkeen>
Component: User InterfaceAssignee: Jean-Baptiste Mardelle <jb>
Status: RESOLVED WORKSFORME    
Severity: critical CC: blankathedragon, fritzibaby, jk.kdedev, KDEN2020, naujuang2, phonlathornngam, seisers6, snd.noise
Priority: HI Flags: fritzibaby: timeline_corruption+
Version: 20.04.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Attachments: Screen grab of the bug

Description Andrew Keen 2020-04-25 23:08:13 UTC
Created attachment 127874 [details]
Screen grab of the bug

Everything is blown up to the point that I can't see the graphical interface. When I click within the window, it the mouse events happen on the elements as if they are drawn in the correct position but the view is wrong. See attached image.


STEPS TO REPRODUCE
1. I wish I knew how this happened...

SOFTWARE/OS VERSIONS
Windows: 10
Comment 1 Andrew Keen 2020-04-25 23:23:49 UTC
Looks like this is already reported here: https://invent.kde.org/kde/kdenlive/issues/277
Comment 2 emohr 2020-04-27 15:01:20 UTC
Yes, this is the issue. 
Could you try the following: open kdenliverc with an editor (https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version.2C_timeline_snaps_back.2C_cannot_import_clip)

and delete 
[misc]
opengl_backend=15 (or similar)

Restart Kdenlive. Goto "settings" -> "openGL backend" -> enable "directX". This should solve the issue.
Comment 3 Andrew Keen 2020-04-27 18:13:21 UTC
(In reply to emohr from comment #2)
> Yes, this is the issue. 
> Could you try the following: open kdenliverc with an editor
> (https://userbase.kde.org/Kdenlive/Manual/
> Windows_Issues#Cannot_open_projects_made_with_previous_version.
> 2C_timeline_snaps_back.2C_cannot_import_clip)
> 
> and delete 
> [misc]
> opengl_backend=15 (or similar)
> 
> Restart Kdenlive. Goto "settings" -> "openGL backend" -> enable "directX".
> This should solve the issue.

Yes, deleting the [misc] section from kdenliverc made my problem go away. Thank you for your reply.
Comment 4 emohr 2020-04-28 16:41:34 UTC
Do you have deleted the misc section only and it works?
Comment 5 Andrew Keen 2020-04-28 20:19:27 UTC
(In reply to emohr from comment #4)
> Do you have deleted the misc section only and it works?

I don't have the text that I removed but yes, after I deleted that [misc] section and restarted kdenlive, it started working immediately.
Comment 6 Julius Künzel 2021-02-25 13:41:18 UTC
*** Bug 423966 has been marked as a duplicate of this bug. ***
Comment 7 Julius Künzel 2021-02-25 13:45:12 UTC
*** Bug 431853 has been marked as a duplicate of this bug. ***
Comment 8 coachn 2021-02-25 14:23:24 UTC
Here's the thing: "kdenliverc" does not exist on hard drives - any of them.  How can I edit a file that doesn't exist?!?!?

Has the file name changed between the time this "solution" was written and now?
Comment 9 emohr 2021-02-25 16:25:59 UTC
Please follow solution 1 or 2 here: https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Intel_graphic_card_driver
Comment 10 Julius Künzel 2021-02-25 17:22:28 UTC
*** Bug 424003 has been marked as a duplicate of this bug. ***
Comment 11 coachn 2021-02-25 18:06:33 UTC
Thanks!

Solution 1: Did Not Work

Solution 2: Cannot work!  I do not have that file to modify. It doesn't exist on my Hard Drive - and I looked high and low.

Solution 3: I had to go to the Intel website and download its driver and replace my lenovo display driver.  That worked, so far, but I do not know what it'll do to the rest of my lenovo software.

Thanks!
Comment 12 Julius Künzel 2021-03-15 12:21:02 UTC
*** Bug 427845 has been marked as a duplicate of this bug. ***
Comment 13 Julius Künzel 2021-04-20 13:50:03 UTC
*** Bug 409033 has been marked as a duplicate of this bug. ***
Comment 14 farid 2022-08-28 16:29:16 UTC
Can you please try with the latest version and see if you can reproduce?
Comment 15 Bug Janitor Service 2022-09-12 04:36:25 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 16 Bug Janitor Service 2022-09-27 04:48:26 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!