Created attachment 121071 [details] A PNG of what I see SUMMARY When I launch the app, I get a blank screen. All of the in app buttons still work and I can put in clips, but I can see basically nothing. The legacy app works just fine though. Edit: with both the legacy and the new app installed, I get a window in window mode, and a horrific zoom effect. buttons still work though. STEPS TO REPRODUCE 1. Download the new app 2. Open 3. Uninstall 4. Download legacy 5. Open 6. Reinstall New app 7. Close Legacy 8. Open new app OBSERVED RESULT An almost blank screen or a horrible zoom/picture in picture mode thing EXPECTED RESULT A timeline, preview, and a place to put videos, non-zoomed SOFTWARE/OS VERSIONS Windows: Windows 10 pro macOS: Linux/KDE Plasma: (available in About System) KDE Plasma Version: 19.04.2 (?) KDE Frameworks Version: 5.59.0 Qt Version: 5.12.4 ADDITIONAL INFORMATION
I assume you have a miss match between 2 versions. Close Kdenlive. De-install all Kdenlive versions. Download the standalone version 19.04.2-5 from here: https://kdenlive.org/en/download/. If it still appear Please following this steps: https://userbase.kde.org/Kdenlive/Manual/Windows_Issues#Cannot_open_projects_made_with_previous_version.2C_timeline_snaps_back.2C_cannot_import_clip
(In reply to emohr from comment #1) > I assume you have a miss match between 2 versions. > > Close Kdenlive. De-install all Kdenlive versions. > > Download the standalone version 19.04.2-5 from here: > https://kdenlive.org/en/download/. > > If it still appear Please following this steps: > https://userbase.kde.org/Kdenlive/Manual/ > Windows_Issues#Cannot_open_projects_made_with_previous_version. > 2C_timeline_snaps_back.2C_cannot_import_clip It didn't Work. I completely uninstalled everything, and the problem still persists. Also, none of those bugs mentioned are what is happening to my screen.
To be honest, I never saw that before. Do you have a Windows update before (i.e. to 19.03)? Do you update the graphic card driver? Here the link to the Intel driver: https://downloadcenter.intel.com/en/download/28425/Intel-Driver-Support-Assistant You can rename Kdenliveui to Kdenliveui_old in "bin\data\kxmlgui5\kdenlive" and try again.
My windows and Intel are up to date. I had deleted my app data before I tried to reinstall and got the same results.
Confirmed. It seems an Intel graphics 550 issue. Which graphic card do you have?
Intel graphic driver x.6890 and x.6912 seems it interferes with dbus-daemon.exe. Installing Intel graphic driver x.6709 solves the issue. https://downloadcenter.intel.com/downlo ... CH-Drivers.
I am using Intel 630 with an up-to-date driver (.6912).
I downgraded and tested x.6709 successfully on my laptop. https://downloadcenter.intel.com/download/28731/Intel-Graphics-Windows-10-DCH-Drivers In Kdenlive it seems x.6890 and x.6912 interferes with Dbus-daemon which handle the data flow to the screen. Dbus-daemon is not maintained from Kdenlive. Or you can wait on an updated Intel driver.
*** Bug 410273 has been marked as a duplicate of this bug. ***
Intel graphics driver X.7000 does the same thing
Thank you for heads up. I added the x.7000 driver on the download and help page.
I meant it was broken too. Not sure if I made that clear...
Understood, this is why I added x.7000 to the not working drivers and the user should grade down to version x.6709.
*** Bug 409229 has been marked as a duplicate of this bug. ***
*** This bug has been marked as a duplicate of bug 420595 ***