Bug 508565 - Many notifications are not clickable that are clickable on GNOME
Summary: Many notifications are not clickable that are clickable on GNOME
Status: CONFIRMED
Alias: None
Product: plasmashell
Classification: Plasma
Component: Notifications (other bugs)
Version First Reported In: 6.4.4
Platform: Arch Linux Linux
: NOR wishlist
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-08-21 16:59 UTC by jonas.harer
Modified: 2025-11-03 22:12 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


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Description jonas.harer 2025-08-21 16:59:50 UTC
SUMMARY
I have noticed that many notifications that can be clicked on GNOME don't do anything if you click them on Plasma. That included notification from Nextcloud, Flare etc.

STEPS TO REPRODUCE
1. 
2. 
3. 

OBSERVED RESULT
Nothing happens

EXPECTED RESULT
The click should do whatever the notification is supposed to do (mostly raising windows)

SOFTWARE/OS VERSIONS
KDE Plasma Version: 6.4.4
KDE Frameworks Version: 6.17.0
Qt Version: 6.9.1

ADDITIONAL INFORMATION
I think a workaround could be to raise the app that did send the notification. But that is not always what the user wants. Maybe this could be done, if no action is set.
Comment 1 TraceyC 2025-08-21 22:35:30 UTC
Thanks for the feature request. This is something that's been wanted for quite some time, and has an open request in bug 405639. Please follow that report for updates.

*** This bug has been marked as a duplicate of bug 405639 ***
Comment 2 jonas.harer 2025-08-22 11:37:42 UTC
I don't think that is a dublicate. I was talking about notifications that are designed to do something e.g. Flare opens the specific chat. Bug 405639 is about notifications with no action set. Or have I misunderstood something?
Comment 3 TraceyC 2025-08-22 17:07:14 UTC
If I understand correctly, you're saying the notifications you're referring to have an action, e.g. Nextcloud? If so, there are two different things being talked about.

1. If a notification *does* have an action set that's supposed to work, but isn't working - that would be a new bug. 
2. You did say "Maybe this could be done, if no action is set." which is what bug 405639 is about - do something when a notification has no action set.

So let's focus on #1, the bug. Have these apps (Nextcloud and Flare) allowed you to click on the notifications in the past?
Can you give an example or a screenshot of the notification type that isn't doing anything when you click on it?
What did clicking on them do in the past?
Comment 4 TraceyC 2025-08-22 17:07:25 UTC
.
Comment 5 jonas.harer 2025-08-23 19:21:21 UTC
I'm not sure with Nextcloud, but yes the notifications of Flare have an action. Unfortunately they did never work on my system and I only know that this works on GNOME (Phosh) from this issue (https://gitlab.com/schmiddi-on-mobile/flare/-/issues/266#note_2596573176). Furthermore I can'tmake a screenshot since I never know when a notification will appear. But they are typical notifications without buttons.
Comment 6 Bug Janitor Service 2025-09-07 03:48:15 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 7 TraceyC 2025-09-11 12:06:37 UTC
Thanks, so let's focus on Nextcloud and Flare (the Signal messenger client) for now.

Nextcloud is a good example of an app that doesn't support per-event notifications
On my system, enabling pop-up notifications for Nextcloud, I only see the notification for an server application update, if I recall correctly, most other notifications come from the client.

It seems like the actionable thing would be:
- If an app doesn't expose any actions to notifications then open its main window

Unfortunately, if the application doesn't expose any other actions, this is what we would be limited to, from my understanding.
Comment 8 jonas.harer 2025-09-12 10:28:11 UTC
But Firefox doesn't  support per-event notifications too, but it can react to clicks with tab switching. For example if you send the url of a webpage from Firefox-mobile too your desktop, you get a notification that a url has been received and clicking on that causes Firefox to switch to that tab. So why shouldn't that be possible for other apps, especially if they can do that on GNOME?
Comment 9 TraceyC 2025-09-15 18:39:03 UTC
I set the Status field back to what it had been (CONFIRMED). Please don't change this. See the field descriptions here for an explanation
https://bugs.kde.org/page.cgi?id=fields.html

(In reply to jonas.harer from comment #8)
> But Firefox doesn't  support per-event notifications too, but it can react
> to clicks with tab switching. 

This is true. Firefox, then, is providing ways to respond to notifications that KDE Plasma takes advantage of.

> So why shouldn't that be possible for other apps, especially if they can do
> that on GNOME?

As I said, we can take action on this, which is why it was set to CONFIRMED. The developers will have to take a look at this point.
Comment 10 Nate Graham 2025-09-16 22:32:54 UTC
Are these notifications by any chance all sent by Flatpak apps? If so, there might be a case of the behavior differing for notifications sent using the original FreeDesktop notification protocol vs the portal notification protocol.
Comment 11 jonas.harer 2025-09-17 19:41:55 UTC
I have tried to install Flare using Distrobox (Alpine), but there was no difference.
Comment 12 SaeedDev94 2025-11-03 11:57:15 UTC
I don't know if this is the same issue or not, but the notification click action doesn't work for me, more details:  
https://bugs.kde.org/show_bug.cgi?id=511569
Comment 13 TraceyC 2025-11-03 22:12:01 UTC
(In reply to SaeedDev94 from comment #12)
> I don't know if this is the same issue or not, but the notification click
> action doesn't work for me, more details:  
> https://bugs.kde.org/show_bug.cgi?id=511569

That is a different bug. That bug is about the notification applet not showing notifications on a click.
This bug is about notification pop ups not doing anything when they are clicked, as they do in GNOME.