Bug 488225 - After waking from a sleep of a few hours, the desktop session shows a black screen with a cursor
Summary: After waking from a sleep of a few hours, the desktop session shows a black s...
Status: RESOLVED WORKSFORME
Alias: None
Product: kwin
Classification: Plasma
Component: wayland-generic (show other bugs)
Version: 6.0.5
Platform: openSUSE Linux
: VHI critical
Target Milestone: ---
Assignee: KWin default assignee
URL:
Keywords:
: 486799 (view as bug list)
Depends on:
Blocks:
 
Reported: 2024-06-08 20:01 UTC by Alexander Sanderson
Modified: 2024-07-25 03:46 UTC (History)
9 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


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Description Alexander Sanderson 2024-06-08 20:01:22 UTC
SUMMARY
If you put a laptop running KDE Plasma to sleep for a few hours (in my case it was about 5), and then wake the device, it may only show the cursor and a black screen, requiring a reboot to continue using the device.


STEPS TO REPRODUCE
1. Put the computer to sleep
2. Wake it up
3. Try to use it (you can't, unfortunately)

OBSERVED RESULT
The laptop wakes to a black screen with nothing responsive save for the cursor

EXPECTED RESULT
The laptop wakes to the KDE Plasma screen locker, from which you can unlock the system

SOFTWARE/OS VERSIONS
Operating System: openSUSE Tumbleweed 20240607
KDE Plasma Version: 6.0.5
KDE Frameworks Version: 6.2.0
Qt Version: 6.7.1
Kernel Version: 6.9.3-1-default (64-bit)
Graphics Platform: Wayland
Processors: 16 × 12th Gen Intel® Core™ i5-1240P
Memory: 31.1 GiB of RAM
Graphics Processor: Mesa Intel® Graphics
Manufacturer: Framework
Product Name: Laptop (12th Gen Intel Core)
System Version: A4

ADDITIONAL INFORMATION
I found a similar bug https://bugs.kde.org/show_bug.cgi?id=485805 from a few months ago, but there are some differences here:
1. The cursor is visible on the Wayland session
2. A reboot does fix the issue
Comment 1 Akseli Lahtinen 2024-06-10 13:22:56 UTC
*** Bug 486799 has been marked as a duplicate of this bug. ***
Comment 2 Nate Graham 2024-06-10 16:48:36 UTC
Does the black screen happen in place of the lock screen? Or after you unlock the screen? Or is screen locking not involved here because you disabled screenlocking and the black background is what you see instead of Plasma and your apps?
Comment 3 Alexander Sanderson 2024-06-10 17:01:00 UTC
(In reply to Nate Graham from comment #2)
> Does the black screen happen in place of the lock screen? Or after you
> unlock the screen? Or is screen locking not involved here because you
> disabled screenlocking and the black background is what you see instead of
> Plasma and your apps?

The black screen happens in place of the Lock Screen, not after unlocking it. I did not disable the Lock Screen.
Comment 4 Reinier 2024-06-10 23:27:17 UTC
Please compare to https://bugs.kde.org/show_bug.cgi?id=487495.
Comment 5 Alexander Sanderson 2024-06-11 00:14:43 UTC
(In reply to Reinier from comment #4)
> Please compare to https://bugs.kde.org/show_bug.cgi?id=487495.

the difference between this bug and the one you linked is:
a. Occurs on Wayland instead of X11
b. Switching to a tty and back does not bring back the lock screen
Comment 6 Nate Graham 2024-06-12 16:56:39 UTC
There's also Bug 477738, which is about the same issue happening Wayland, but so far only with AMD and NVIDIA GPUs.
Comment 7 Zamundaaa 2024-06-25 12:24:17 UTC
This sounds like bug 476567.
Does this still happen if you disable the lock screen?
Do you have a fingerprints sensor? If so, can you still trigger this if you remove the configured fingerprints?

Also, please attach the output of
> journalctl --user-unit plasma-kwin_wayland --boot 0
(or boot -1 if you reboot in between) after reproducing the issue
Comment 8 Bug Janitor Service 2024-07-10 03:47:11 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least
15 days. Please provide the requested information as soon as
possible and set the bug status as REPORTED. Due to regular bug
tracker maintenance, if the bug is still in NEEDSINFO status with
no change in 30 days the bug will be closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please
mark the bug as REPORTED so that the KDE team knows that the bug is
ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 9 Bug Janitor Service 2024-07-25 03:46:19 UTC
This bug has been in NEEDSINFO status with no change for at least
30 days. The bug is now closed as RESOLVED > WORKSFORME
due to lack of needed information.

For more information about our bug triaging procedures please read the
wiki located here:
https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!