SUMMARY *** NOTE: If you are reporting a crash, please try to attach a backtrace with debug symbols. See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports *** I upgraded from 5.27 to 6.0 using Discover and after a reboot I can't use the screen locker. It just shows the screen saying that I need to go to a TTY, login and type loginctl unlock-session 3 and then go back to the graphical session. STEPS TO REPRODUCE 1. Upgrade from 5.27 to 6.0 via Discover 2. Reboot 3. Log in OBSERVED RESULT Locking the screen using the keyboard shortcut shows the screen saying that I need to go to a TTY, login and type loginctl unlock-session 3 and then go back to the graphical session. EXPECTED RESULT Screen locking should work as usual SOFTWARE/OS VERSIONS Linux: 6.5 KDE Plasma Version: 6.0 KDE Frameworks Version: 6.0 Qt Version: 6.6 ADDITIONAL INFORMATION Booting from the latest Neon User ISO works as expected
What happens if you run pkcon refresh pkcon update
(In reply to Harald Sitter from comment #1) > What happens if you run > > pkcon refresh > pkcon update I ran those commands about an hour ago and got several updated packages. After rebooting, I still experience this bug.
I'd like to see the output.
(In reply to Harald Sitter from comment #3) > I'd like to see the output. I see the following when running them now: mattias@XPS15:~$ sudo pkcon refresh Refreshing cache [=========================] Loading cache [=========================] Downloading update information [=========================] Running [=========================] Finished [=========================] Enabled http://archive.ubuntu.com/ubuntu jammy InRelease Enabled http://security.ubuntu.com/ubuntu jammy-security InRelease Enabled http://archive.ubuntu.com/ubuntu jammy-updates InRelease Enabled http://archive.neon.kde.org/user jammy InRelease Enabled http://archive.ubuntu.com/ubuntu jammy InRelease Enabled https://apt.svtplay-dl.se svtplay-dl InRelease Enabled https://ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu jammy InRelease Enabled https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease Enabled http://security.ubuntu.com/ubuntu jammy-security InRelease Enabled http://archive.ubuntu.com/ubuntu jammy-updates InRelease Enabled http://archive.neon.kde.org/user jammy InRelease Enabled https://apt.svtplay-dl.se svtplay-dl InRelease Enabled https://ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu jammy InRelease Enabled https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease mattias@XPS15:~$ sudo pkcon update Getting updates [=========================] Finished [=========================] No packages require updating to newer versions.
Enabled https://ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu jammy InRelease Pretty sure we don't support that. What you can try is to do the following: sudo apt update sudo apt install neon-desktop plasma-desktop neon-settings-2 sudo apt update sudo apt dist-upgrade Should that not change anything please paste the output again :)
(In reply to Harald Sitter from comment #5) > Enabled > https://ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu jammy InRelease > > Pretty sure we don't support that. > > What you can try is to do the following: > > sudo apt update > sudo apt install neon-desktop plasma-desktop neon-settings-2 > sudo apt update > sudo apt dist-upgrade > > Should that not change anything please paste the output again :) I get the following (since it doesn't seem to install anything, I haven't rebooted afterwards): mattias@XPS15:~$ sudo apt update Hit:1 http://security.ubuntu.com/ubuntu jammy-security InRelease Get:2 http://archive.neon.kde.org/user jammy InRelease [189 kB] Hit:3 https://apt.svtplay-dl.se svtplay-dl InRelease Hit:4 http://archive.ubuntu.com/ubuntu jammy InRelease Hit:5 https://ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu jammy InRelease Hit:6 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease Hit:7 http://archive.ubuntu.com/ubuntu jammy-updates InRelease Fetched 189 kB in 1s (172 kB/s) Reading package lists... Done Building dependency tree... Done Reading state information... Done All packages are up to date. mattias@XPS15:~$ sudo apt install neon-desktop plasma-desktop neon-settings-2 Reading package lists... Done Building dependency tree... Done Reading state information... Done neon-desktop is already the newest version (4+p22.04+vrelease+git20240301.1330). neon-settings-2 is already the newest version (0.5+p22.04+vrelease+git20240220.1128). neon-settings-2 set to manually installed. plasma-desktop is already the newest version (4:6.0.0-0xneon+22.04+jammy+release+build52). plasma-desktop set to manually installed. Starting pkgProblemResolver with broken count: 0 Starting 2 pkgProblemResolver with broken count: 0 Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. mattias@XPS15:~$ sudo apt update Get:1 http://archive.neon.kde.org/user jammy InRelease [189 kB] Hit:2 https://apt.svtplay-dl.se svtplay-dl InRelease Hit:3 http://archive.ubuntu.com/ubuntu jammy InRelease Hit:4 http://security.ubuntu.com/ubuntu jammy-security InRelease Hit:5 https://ppa.launchpadcontent.net/graphics-drivers/ppa/ubuntu jammy InRelease Hit:6 https://ppa.launchpadcontent.net/mozillateam/ppa/ubuntu jammy InRelease Hit:7 http://archive.ubuntu.com/ubuntu jammy-updates InRelease Fetched 189 kB in 1s (185 kB/s) Reading package lists... Done Building dependency tree... Done Reading state information... Done All packages are up to date. mattias@XPS15:~$ sudo apt dist-upgrade Reading package lists... Done Building dependency tree... Done Reading state information... Done Starting pkgProblemResolver with broken count: 0 Starting 2 pkgProblemResolver with broken count: 0 Done Entering ResolveByKeep Calculating upgrade... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
I'm inclined to say the graphics PPA is causing graphics problems. https://bugs.kde.org/show_bug.cgi?id=482070 Certainly makes it sound like something is wrong with your graphics driver.
(In reply to Harald Sitter from comment #7) > I'm inclined to say the graphics PPA is causing graphics problems. > > https://bugs.kde.org/show_bug.cgi?id=482070 Certainly makes it sound like > something is wrong with your graphics driver. I think you are correct. I followed the instructions here to uninstall the proprietary Nvidia drivers: https://linuxconfig.org/how-to-uninstall-the-nvidia-drivers-on-ubuntu-22-04-jammy-jellyfish-linux After rebooting, it solved the problem I reported in this bug report, so from my point of view this report can be closed now.
Cool. Thanks for the update.