EWS accounts (Outlook365) are unusable in 24.02 beta - after authenticating, the mail is synced once, and then the account is disconnected and one needs to go to the accounts settings and re-authenticate every time. Another system with 23.08 works fine, so this is not a server side issue.
The log is constantly being spammed (few times a second) with org.kde.pim.ews.client: Failed to process EWS request: Access denied to https://outlook.office365.com/EWS/Exchange.asmx messages.
I can sometimes confirm this issue. Just to be sure that the issue I have is the same as yours, do you have in kwalletmanager no entry for akonadi-ews?
(In reply to Carl Schwan from comment #2) > I can sometimes confirm this issue. Just to be sure that the issue I have is > the same as yours, do you have in kwalletmanager no entry for akonadi-ews? I do have one
Ok finally managed to get the exact same error mesage too after a reboot :( Failed to process EWS request: Access denied to https://outlook.office365.com/EWS/Exchange.asmx.
*** Bug 483004 has been marked as a duplicate of this bug. ***
(In reply to Carl Schwan from comment #4) > Ok finally managed to get the exact same error mesage too after a reboot :( > > Failed to process EWS request: Access denied to > https://outlook.office365.com/EWS/Exchange.asmx. It seems like its not authenticating properly - ie it can't store/use the credentials you previously used.
*** Bug 483116 has been marked as a duplicate of this bug. ***
So with https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/148 and https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 the situation looks quite a bit better here. Testing and code review welcome
(In reply to Carl Schwan from comment #8) > So with https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/148 and > https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 the situation > looks quite a bit better here. Testing and code review welcome With these I can't even authenticate once. org.kde.pim.ews.client: Failed to retrieve authentication data org.kde.pim.ews.client: Failed to retrieve authentication data org.kde.pim.ews: Authentication failed: Access token request failed org.kde.pim.ews.client: Failed to process EWS request: org.kde.pim.ews: requestAuthFailed - going offline org.kde.pim.ews.client: Failed to process EWS request: org.kde.pim.ews: requestAuthFailed - going offline Please register the custom scheme 'urn' via QWebEngineUrlScheme::registerScheme() before installing the custom scheme handler. org.kde.pim.ews.client: Starting OAuth2 authentication org.kde.pim.ews.client: Launching browser for authentication org.kde.pim.ews.client: PKeyAuth certificates not found org.kde.pim.ews.client: Authentication succeeded Please register the custom scheme 'urn' via QWebEngineUrlScheme::registerScheme() before installing the custom scheme handler. org.kde.pim.ews: Authentication failed: Access token request failed
(In reply to Carl Schwan from comment #8) > So with https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/148 and > https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 the situation > looks quite a bit better here. Testing and code review welcome Now authentication does not work anymore. At all. :(((
With https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 *only* things do indeed look better: running two hours now without reauthenticating.
(In reply to Antonio Rojas from comment #11) > With https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 *only* > things do indeed look better: running two hours now without reauthenticating. Authentication usually breaks after sleeping and waking up for me.
After running overnight on two machines, I confirm that https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 fixes the authentication problems. Mail push doesn't work though, I need to manually check for new mail. Still it's a big improvement, and makes it sort of usable again.
(In reply to Antonio Rojas from comment #13) > After running overnight on two machines, I confirm that > https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 fixes the > authentication problems. > > Mail push doesn't work though, I need to manually check for new mail. Still > it's a big improvement, and makes it sort of usable again. With the update to Plasma 6.0.2 things have gotten worse. Now the authentication breaks even during use of the computer (not after sleep like before) and sends the notification "Resource is broken. Authentication failed" https://imgur.com/a/7xXNSWU
(In reply to Antonio Rojas from comment #13) > After running overnight on two machines, I confirm that > https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 fixes the > authentication problems. > > Mail push doesn't work though, I need to manually check for new mail. Still > it's a big improvement, and makes it sort of usable again. I tried adding a coredump, but it failed: sudo DEBUGINFOD_URLS="https://debuginfod.archlinux.org/" coredumpctl gdb akonadi_ews_res PID: 81739 (akonadi_ews_res) UID: 1000 (user) GID: 984 (users) Signal: 11 (SEGV) Timestamp: Thu 2024-03-14 19:27:58 EDT (14h ago) Command Line: /usr/bin/akonadi_ews_resource --identifier akonadi_ews_resource_1 Executable: /usr/bin/akonadi_ews_resource Control Group: /user.slice/user-1000.slice/user@1000.service/app.slice/app-\x2fusr\x2fbin\x2fkalendarac-bf46d99cd787466cbfd9b076903ccf41.scope Unit: user@1000.service User Unit: app-\x2fusr\x2fbin\x2fkalendarac-bf46d99cd787466cbfd9b076903ccf41.scope Slice: user-1000.slice Owner UID: 1000 (user) Boot ID: 18aad9b1c5644cd0814cdb935d9f46a3 Machine ID: afcb8c18015840e78cafef756964cd31 Hostname: user-archbox Storage: none Message: Process 81739 (akonadi_ews_res) of user 1000 terminated abnormally without generating a coredump. Coredump entry has no core attached (neither internally in the journal nor externally on disk).
(In reply to Antonio Rojas from comment #13) > After running overnight on two machines, I confirm that > https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 fixes the > authentication problems. > > Mail push doesn't work though, I need to manually check for new mail. Still > it's a big improvement, and makes it sort of usable again. Thanks for fixing it! Now a new error shows up: https://imgur.com/a/nBXa1Vq `Email sending failed: Failed to get D-Bus interface of mailfilteragent` Not sure if its important but I thought i'd mention it.
Basic functionality now (24.02.1) works, but: - it keeps spamming the system log with "org.kde.pim.ews.client: Failed to process EWS request:" messages - it leaks memory and after a few hours it fills RAM and swap space and then the PC freezes until the OOM killer kicks in.
I can confirm that akonadi ews resource keeps growing in memory usage, although it's not that big for me - only from 25mb to 87 mb in 6 hours or so...
(In reply to Martin Tlustos from comment #18) > I can confirm that akonadi ews resource keeps growing in memory usage, > although it's not that big for me - only from 25mb to 87 mb in 6 hours or > so... I also confirm the memory leak. In my case it's much serious, I have two EWS accounts for my organization and they reach over 1 GB after 1 hour.
(In reply to Antonio Rojas from comment #11) > With https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 *only* > things do indeed look better: running two hours now without reauthenticating. Kmail doesn't work at all now. After some time I get my IMAP hotmail account giving an error it can't authenticate the account any longer (though it works initially) and EWS is just broken and can't authenticate the account (gives an "access is denied" error when it did not previously). Can it be fixed please? Kmail is a nice client for linux and is almost the only one that has EWS working for my organization.
(In reply to agapp11@hotmail.com from comment #20) > (In reply to Antonio Rojas from comment #11) > > With https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 *only* > > things do indeed look better: running two hours now without reauthenticating. > > Kmail doesn't work at all now. > > After some time I get my IMAP hotmail account giving an error it can't > authenticate the account any longer (though it works initially) and EWS is > just broken and can't authenticate the account (gives an "access is denied" > error when it did not previously). > > Can it be fixed please? Kmail is a nice client for linux and is almost the > only one that has EWS working for my organization. 24.05 comes with IMAP OAUTH support for Outlook, works great for me.
(In reply to Antonio Rojas from comment #21) > (In reply to agapp11@hotmail.com from comment #20) > > (In reply to Antonio Rojas from comment #11) > > > With https://invent.kde.org/pim/kdepim-runtime/-/merge_requests/149 *only* > > > things do indeed look better: running two hours now without reauthenticating. > > > > Kmail doesn't work at all now. > > > > After some time I get my IMAP hotmail account giving an error it can't > > authenticate the account any longer (though it works initially) and EWS is > > just broken and can't authenticate the account (gives an "access is denied" > > error when it did not previously). > > > > Can it be fixed please? Kmail is a nice client for linux and is almost the > > only one that has EWS working for my organization. > > 24.05 comes with IMAP OAUTH support for Outlook, works great for me. I cannot login due to the following error: https://imgur.com/a/ijkCirL I will add the error I get with my main hotmail account next time it shows up
(In reply to agapp11@hotmail.com from comment #22) > I cannot login due to the following error: > > https://imgur.com/a/ijkCirL > > I will add the error I get with my main hotmail account next time it shows up You're still using the EWS resource, not IMAP
(In reply to Antonio Rojas from comment #23) > (In reply to agapp11@hotmail.com from comment #22) > > I cannot login due to the following error: > > > > https://imgur.com/a/ijkCirL > > > > I will add the error I get with my main hotmail account next time it shows up > > You're still using the EWS resource, not IMAP Oh. Is it possible to use EWS with IMAP? I am trying to login to my work EWS account and am getting this error.
(In reply to Antonio Rojas from comment #23) > (In reply to agapp11@hotmail.com from comment #22) > > I cannot login due to the following error: > > > > https://imgur.com/a/ijkCirL > > > > I will add the error I get with my main hotmail account next time it shows up > > You're still using the EWS resource, not IMAP So for IMAP OAUTH support, it doesn't work for my organization due to the way its set up. It gives the error "Needs Admin Approval" and IT does not want to give due to not knowing what Kmail. They say to just switch to outlook. EWS (where you login from external page) used to work fine, but now it doesn't. https://imgur.com/a/xSIIgtO
(In reply to Antonio Rojas from comment #23) > (In reply to agapp11@hotmail.com from comment #22) > > I cannot login due to the following error: > > > > https://imgur.com/a/ijkCirL > > > > I will add the error I get with my main hotmail account next time it shows up > > You're still using the EWS resource, not IMAP Here is the issue I get with IMAP hotmail constantly crashing. I tried reinstalling Kmail but it keeps showing up: https://imgur.com/a/kG1rDfu