Bug 440667 - as per bug 426098, neon-testing & neon-user both fail to install on my surface pro 3
Summary: as per bug 426098, neon-testing & neon-user both fail to install on my surfac...
Status: RESOLVED FIXED
Alias: None
Product: neon
Classification: KDE Neon
Component: Live/Install images (other bugs)
Version First Reported In: unspecified
Platform: Neon Other
: NOR normal
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-08-06 15:05 UTC by Russ Hay
Modified: 2024-01-03 15:52 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:

Attachments
Add an attachment

Note You need to log in before you can comment on or make changes to this bug.
Description Russ Hay 2021-08-06 15:05:43 UTC 
SUMMARY


STEPS TO REPRODUCE
1. Download iso.
2. "Burn" to USB stick.
3. Boot.

OBSERVED RESULT
USB stick boots to blank screen. LED on USB stick (if present) blinks repeatedly, but nothing else happens.

EXPECTED RESULT
Boot to KDE installer

SOFTWARE/OS VERSIONS
https://files.kde.org/neon/images/user/20210805-0944/neon-user-20210805-0944.iso
and
https://files.kde.org/neon/images/testing/20210803-1819/neon-testing-20210803-1819.iso
These both fail - blank screen, the installer never starts, the light on the USB flashes constantly. 

The iso installs on my Thinkpad T61 (Bios) but not my Surface Pro 3 (UEFI).

Note that Ubuntu (Ubuntu 20.04.2.0 LTS) does install with no issues.