Bug 435612 - Face Engine file download time out
Summary: Face Engine file download time out
Status: RESOLVED FIXED
Alias: None
Product: digikam
Classification: Applications
Component: Faces-Engine (show other bugs)
Version: 7.2.0
Platform: Microsoft Windows Microsoft Windows
: NOR normal
Target Milestone: ---
Assignee: Digikam Developers
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-04-11 12:57 UTC by Craig Rozelle
Modified: 2021-04-12 18:21 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed In: 7.3.0


Attachments
screen print of error message (37.44 KB, image/png)
2021-04-11 12:57 UTC, Craig Rozelle
Details
attachment-26147-0.html (1.68 KB, text/html)
2021-04-12 18:21 UTC, Andrew Snyder
Details

Note You need to log in before you can comment on or make changes to this bug.
Description Craig Rozelle 2021-04-11 12:57:20 UTC
Created attachment 137504 [details]
screen print of error message

SUMMARY
Face Engine file download time out

STEPS TO REPRODUCE
1. Open digiKam application
2. Pop-up window appears entitled "Download required files - digiKam"
3. Click on download button
4. Error message pop-up window appears

OBSERVED RESULT
Error message appears: "An error occurred during the download. File: yolov3-wider_16000.weights Connection timed out. The download will continue at the next start.

EXPECTED RESULT
Files download without error

SOFTWARE/OS VERSIONS
Windows: 10

ADDITIONAL INFORMATION
Attempted to download the files this way multiple times with same result.
Comment 1 Maik Qualmann 2021-04-11 13:39:58 UTC
Depending on the country, they will be redirected to a KDE server. We have no influence on your internet speed and the current availability of the servers. You will have to try again later. Deactivate existing anti-virus programs during the download.

Alternatively, you could manually download the files from here:

https://files.kde.org/digikam/

and copy here only into the facesengine directory without subfolder:

C:\Users\%USERNAME%\AppData\Roaming\digikam\facesengine\

Maik
Comment 2 Craig Rozelle 2021-04-11 20:10:43 UTC
Thank you! That did the trick!
Comment 3 caulier.gilles 2021-04-12 05:32:26 UTC
*** Bug 435639 has been marked as a duplicate of this bug. ***
Comment 4 Maik Qualmann 2021-04-12 10:41:04 UTC
Git commit 2af05a1fb27579faed220d143ea783f974dc2c64 by Maik Qualmann.
Committed on 12/04/2021 at 10:40.
Pushed by mqualmann into branch 'master'.

print current download server for the file

M  +11   -1    core/utilities/setup/downloader/filesdownloader.cpp
M  +2    -0    core/utilities/setup/downloader/filesdownloader.h

https://invent.kde.org/graphics/digikam/commit/2af05a1fb27579faed220d143ea783f974dc2c64
Comment 5 Maik Qualmann 2021-04-12 16:52:49 UTC
Git commit b0971a9e7e4a6aa0115ae6f7e8ce4367eee15056 by Maik Qualmann.
Committed on 12/04/2021 at 16:51.
Pushed by mqualmann into branch 'master'.

add "try again" option to the download error dialog
Related: bug 435639
FIXED-IN: 7.3.0

M  +3    -1    NEWS
M  +24   -5    core/utilities/setup/downloader/filesdownloader.cpp

https://invent.kde.org/graphics/digikam/commit/b0971a9e7e4a6aa0115ae6f7e8ce4367eee15056
Comment 6 Maik Qualmann 2021-04-12 16:55:23 UTC
We have no influence on the availability of the server. But I see that in principle, a different mirror server is always used at random. The "try again" option gives you the opportunity to get a working mirror server.

Maik
Comment 7 Andrew Snyder 2021-04-12 18:21:25 UTC
Created attachment 137542 [details]
attachment-26147-0.html

Great idea. Thanks for including the button.

Andrew Snyder
________________________________
From: Maik Qualmann <bugzilla_noreply@kde.org>
Sent: Monday, April 12, 2021 12:55 PM
To: andrewsnyder@hotmail.com <andrewsnyder@hotmail.com>
Subject: [digikam] [Bug 435612] Face Engine file download time out

https://bugs.kde.org/show_bug.cgi?id=435612

--- Comment #6 from Maik Qualmann <metzpinguin@gmail.com> ---
We have no influence on the availability of the server. But I see that in
principle, a different mirror server is always used at random. The "try again"
option gives you the opportunity to get a working mirror server.

Maik

--
You are receiving this mail because:
You are on the CC list for the bug.