See also https://bugs.kde.org/show_bug.cgi?id=319909 JIRA emails I receive are not threaded in message list. I tried all three methods: Perfect, Perfect and Reference, Perfect, Reference and Subject. I think the reason is that these messages have both In-Reply-To and References headers filled, but there is never a parent with such ID. So they are in the same thread, but there is never a thread parent. JIRA developers say that it is set so, because you can start receiving mail during issue workflow, not from the begining, so they mark threads correctly with the same ID, but there is never parent. I suspect that for some reason it never gets to Thread by Subject pass, so it would be matched perfectly. Subject is complicated as well. Below are two samples of messages in same thread, but not threaded in KMail2. Delivery-date: Thu, 16 May 2013 14:34:33 +0200 Date: Thu, 16 May 2013 14:33:37 +0200 (CEST) From: "X" <jira@company.com> To: X@company.com Message-ID: <JIRA.139572.1368538114000.23735.1368707617359@jira.company.com> In-Reply-To: <JIRA.139572.1368538114000@jira.company.com> References: <JIRA.139572.1368538114000@jira.company.com> MIME-Version: 1.0 Precedence: bulk Auto-Submitted: auto-generated X-JIRA-FingerPrint: fb2cdf5241d4431752db9b302372a195 Received-SPF: none client-ip=172.31.254.38; envelope-from=jira@company.com; helo=company.com Subject: [Mailing.list] [company JIRA] (XXX-897) Error changing Permision profile for agents X-BeenThere: mailing.list@company.com X-Mailman-Version: 2.1.15 List-Id: <mailing.list.company.com> Delivery-date: Thu, 16 May 2013 14:40:27 +0200 Date: Thu, 16 May 2013 14:39:37 +0200 (CEST) From: "X" <jira@company.com> To: mailing.list@company.com Message-ID: <JIRA.139572.1368538114000.23744.1368707977266@jira.company.com> In-Reply-To: <JIRA.139572.1368538114000@jira.company.com> References: <JIRA.139572.1368538114000@jira.company.com> MIME-Version: 1.0 Precedence: bulk Auto-Submitted: auto-generated X-JIRA-FingerPrint: fb2cdf5241d4431752db9b302372a195 Received-SPF: none client-ip=172.31.254.38; envelope-from=jira@company.com; helo=company.com Subject: [Mailing.list] [company JIRA] (BUGS-897) Error changing Permision profile for agents X-BeenThere: mailing.list@company.com X-Mailman-Version: 2.1.15 List-Id: <mailing.list.company.com> Reproducible: Always Actual Results: Message list not threaded. Expected Results: Message list threaded by References.
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This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information. For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging Thank you for helping us make KDE software even better for everyone!