Bug 384454 - lag when working on canvas
Summary: lag when working on canvas
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: OpenGL Canvas (other bugs)
Version First Reported In: 3.1.4
Platform: unspecified Unspecified
: NOR normal
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords: triaged
Depends on:
Blocks:
 
Reported: 2017-09-07 01:56 UTC by Jess
Modified: 2018-10-28 03:41 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
attachment-4190-0.html (2.95 KB, text/html)
2017-09-07 07:18 UTC, Jess
Details

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Description Jess 2017-09-07 01:56:05 UTC
when I open up krita everything seems to work fine except when i open a new canvas or try to work on an existing piece, i'm unable to draw and i can only see the lines i make when i click on the layer. The same goes when i try to scroll or zoom in and out, i have to click on the layer i'm on for it to work. Its not the first time its happened, last time i had to reset my computer and it seem to do the trick but i don't want to keep resetting my computer to be able to have krita work properly.
Comment 1 Alvin Wong 2017-09-07 07:05:35 UTC
Since you left out the most important OS information on the bug report, we can't really get anything useful out of it... but judging by your symptoms it would very likely be the Intel driver bug...

If you are using Windows and is on a system with Intel HD Graphics, then it is most definitely a bug in the Intel drivers. See Bug 360601

** The current workaround would be to go to "Configure Krita" -> "Display" and uncheck OpenGL. ** Please reply so we know if this works or not.

---

We're working on another way of handling the canvas display which should work better with the Intel drivers, and we have a test version available:

https://krita.org/en/item/angle-and-windows-ink-a-new-test-version-of-krita-for-windows/

It would help if you can try it for a bit, and help fill in the short survey so we can see how well it works. We've also decided to include this in the next Krita release.
Comment 2 Jess 2017-09-07 07:18:17 UTC
Created attachment 107730 [details]
attachment-4190-0.html

Got it to work by going to "configure krita" -> "performance"  checking
"enable performance logging" and unchecking "performance reporting" and
then restarting my computer, that seemed do the trick. But if it does
happen again i'll try what you suggested, thank you for replying though!  I
will try the test version and fill out the survey.

On Thu, Sep 7, 2017 at 3:05 AM, Alvin Wong <bugzilla_noreply@kde.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=384454
>
> Alvin Wong <alvinhochun@gmail.com> changed:
>
>            What    |Removed                     |Added
> ------------------------------------------------------------
> ----------------
>                  CC|                            |alvinhochun@gmail.com
>          Resolution|---                         |WAITINGFORINFO
>           Component|CPU Canvas                  |OpenGL Canvas
>              Status|UNCONFIRMED                 |NEEDSINFO
>
> --- Comment #1 from Alvin Wong <alvinhochun@gmail.com> ---
> Since you left out the most important OS information on the bug report, we
> can't really get anything useful out of it... but judging by your symptoms
> it
> would very likely be the Intel driver bug...
>
> If you are using Windows and is on a system with Intel HD Graphics, then
> it is
> most definitely a bug in the Intel drivers. See Bug 360601
>
> ** The current workaround would be to go to "Configure Krita" -> "Display"
> and
> uncheck OpenGL. ** Please reply so we know if this works or not.
>
> ---
>
> We're working on another way of handling the canvas display which should
> work
> better with the Intel drivers, and we have a test version available:
>
> https://krita.org/en/item/angle-and-windows-ink-a-new-
> test-version-of-krita-for-windows/
>
> It would help if you can try it for a bit, and help fill in the short
> survey so
> we can see how well it works. We've also decided to include this in the
> next
> Krita release.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Andrew Crouthamel 2018-09-28 02:31:10 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!
Comment 4 Andrew Crouthamel 2018-10-28 03:41:18 UTC
Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!