376333 – KMail crashed while opening on KDE Neon distribution (fresh install)

Bug 376333 - KMail crashed while opening on KDE Neon distribution (fresh install)

Summary: KMail crashed while opening on KDE Neon distribution (fresh install)

Status:	RESOLVED FIXED

Alias:	None

Product:	kmail2
Classification:	Applications
Component:	general (show other bugs)
Version:	unspecified
Platform:	Ubuntu Linux

Importance:	NOR crash
Target Milestone:	---
Assignee:	kdepim bugs

URL:
Keywords:	drkonqi

Depends on:
Blocks:

Reported:	2017-02-11 02:51 UTC by mhdmatheen
Modified:	2022-05-16 12:33 UTC (History)
CC List:	2 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

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Description mhdmatheen 2017-02-11 02:51:06 UTC

Application: kmail (5.4.2)

Qt Version: 5.7.1
Frameworks Version: 5.30.0
Operating System: Linux 4.4.0-62-generic x86_64
Distribution: KDE neon LTS User Edition 5.8

-- Information about the crash:
- What I was doing when the application crashed:
After installing KMail and MySQL, KMail crashes every time when opened.

- Unusual behavior I noticed:
When opening from terminal, these lines printed out:

~$: kmail
org.kde.pim.kidentitymanagement: IdentityManager: There was no default identity. Marking first one as default.
Could not find QtWebEngineProcess
*** KMail got signal 6 (Exiting)
*** Dead letters dumped.
KCrash: crashing... crashRecursionCounter = 2
KCrash: Application Name = kmail path = /usr/bin pid = 6550
KCrash: Arguments: /usr/bin/kmail 
KCrash: Attempting to start /usr/lib/x86_64-linux-gnu/libexec/drkonqi from kdeinit
sock_file=/run/user/1000/kdeinit5__0
QSocketNotifier: Invalid socket 10 and type 'Read', disabling...
QSocketNotifier: Invalid socket 19 and type 'Read', disabling...
QSocketNotifier: Invalid socket 11 and type 'Read', disabling...

[1]+  Stopped                 kmail
~$:

- Custom settings of the application:
I haven't changed any setting of the application. Just changed the couple of plasma themes. But I guess that's not the problem.

The crash can be reproduced every time.

-- Backtrace:
Application: KMail (kmail), signal: Aborted
Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1".
[Current thread is 1 (Thread 0x7f0335973a00 (LWP 6172))]

Thread 5 (Thread 0x7f0329dec700 (LWP 6181)):
#0  0x00007f0365279b5d in poll () at ../sysdeps/unix/syscall-template.S:84
#1  0x00007f0359cde38c in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#2  0x00007f0359cde49c in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#3  0x00007f0365daf75b in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#4  0x00007f0365d5a0ba in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#5  0x00007f0365b89f64 in QThread::exec() () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#6  0x00007f0365b8eb48 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#7  0x00007f035ba376ba in start_thread (arg=0x7f0329dec700) at pthread_create.c:333
#8  0x00007f036528582d in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109

Thread 4 (Thread 0x7f032a5ed700 (LWP 6177)):
#0  0x00007f0365dad3d0 in QTimerInfoList::updateCurrentTime() () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#1  0x00007f0365dad945 in QTimerInfoList::timerWait(timespec&) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#2  0x00007f0365daed0e in ?? () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#3  0x00007f0359cdd91d in g_main_context_prepare () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#4  0x00007f0359cde2bb in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#5  0x00007f0359cde49c in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#6  0x00007f0365daf75b in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#7  0x00007f0365d5a0ba in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#8  0x00007f0365b89f64 in QThread::exec() () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#9  0x00007f0365b8eb48 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#10 0x00007f035ba376ba in start_thread (arg=0x7f032a5ed700) at pthread_create.c:333
#11 0x00007f036528582d in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109

Thread 3 (Thread 0x7f032adee700 (LWP 6176)):
#0  0x00007f0365279b5d in poll () at ../sysdeps/unix/syscall-template.S:84
#1  0x00007f0359cde38c in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#2  0x00007f0359cde49c in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#3  0x00007f0365daf75b in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#4  0x00007f0365d5a0ba in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#5  0x00007f0365b89f64 in QThread::exec() () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#6  0x00007f0365b8eb48 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#7  0x00007f035ba376ba in start_thread (arg=0x7f032adee700) at pthread_create.c:333
#8  0x00007f036528582d in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109

Thread 2 (Thread 0x7f032bfff700 (LWP 6175)):
#0  0x00007f0359cddb41 in g_main_context_query () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#1  0x00007f0359cde307 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#2  0x00007f0359cde49c in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#3  0x00007f0365daf75b in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#4  0x00007f0365d5a0ba in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#5  0x00007f0365b89f64 in QThread::exec() () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#6  0x00007f0367e49735 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5DBus.so.5
#7  0x00007f0365b8eb48 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#8  0x00007f035ba376ba in start_thread (arg=0x7f032bfff700) at pthread_create.c:333
#9  0x00007f036528582d in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109

Thread 1 (Thread 0x7f0335973a00 (LWP 6172)):
[KCrash Handler]
#6  0x00007f03651b4428 in __GI_raise (sig=sig@entry=6) at ../sysdeps/unix/sysv/linux/raise.c:54
#7  0x00007f03651b602a in __GI_abort () at abort.c:89
#8  0x00007f0365b75811 in QMessageLogger::fatal(char const*, ...) const () from /usr/lib/x86_64-linux-gnu/libQt5Core.so.5
#9  0x00007f0350297ea6 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#10 0x00007f035029341d in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#11 0x00007f0350294fa5 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#12 0x00007f0350299850 in QtWebEngineCore::WebEngineSettings::initDefaults(bool) () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineCore.so.5
#13 0x00007f0367dcf083 in ?? () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineWidgets.so.5
#14 0x00007f0367dcf264 in QWebEngineProfile::QWebEngineProfile(QObject*) () from /usr/lib/x86_64-linux-gnu/libQt5WebEngineWidgets.so.5
#15 0x00007f036278f4bd in MessageViewer::MailWebEngineView::MailWebEngineView(KActionCollection*, QWidget*) () from /usr/lib/x86_64-linux-gnu/libKF5MessageViewer.so.5
#16 0x00007f03627383cf in ?? () from /usr/lib/x86_64-linux-gnu/libKF5MessageViewer.so.5
#17 0x00007f0362740815 in ?? () from /usr/lib/x86_64-linux-gnu/libKF5MessageViewer.so.5
#18 0x00007f036272cc90 in MessageViewer::Viewer::Viewer(QWidget*, QWidget*, KActionCollection*) () from /usr/lib/x86_64-linux-gnu/libKF5MessageViewer.so.5
#19 0x00007f03676a8031 in KMReaderWin::KMReaderWin (this=0x1725f30, aParent=<optimized out>, mainWindow=<optimized out>, actionCollection=<optimized out>) at /workspace/build/src/kmreaderwin.cpp:115
#20 0x00007f03676ed54e in KMMainWidget::createWidgets (this=this@entry=0x1550150) at /workspace/build/src/kmmainwidget.cpp:1024
#21 0x00007f03676f7539 in KMMainWidget::KMMainWidget (this=0x1550150, parent=<optimized out>, aGUIClient=<optimized out>, actionCollection=0x151c130, config=...) at /workspace/build/src/kmmainwidget.cpp:265
#22 0x00007f03676a498a in KMMainWin::KMMainWin (this=0x1551f10, __in_chrg=<optimized out>, __vtt_parm=<optimized out>) at /workspace/build/src/kmmainwin.cpp:61
#23 0x00007f03676b5118 in KMKernel::openReader (this=this@entry=0x7ffd16cfd580, onlyCheck=onlyCheck@entry=false) at /workspace/build/src/kmkernel.cpp:520
#24 0x00007f03676bf11c in KMKernel::action (this=this@entry=0x7ffd16cfd580, mailto=mailto@entry=false, check=check@entry=false, to=..., cc=..., bcc=..., subj=..., body=..., messageFile=..., attachURLs=..., customHeaders=..., replyTo=..., inReplyTo=..., identity=...) at /workspace/build/src/kmkernel.cpp:1467
#25 0x00007f03676c07fb in KMKernel::handleCommandLine (this=0x7ffd16cfd580, noArgsOpensReader=noArgsOpensReader@entry=true, args=..., workingDir=...) at /workspace/build/src/kmkernel.cpp:425
#26 0x0000000000404679 in KMailApplication::activate (this=this@entry=0x7ffd16cfd560, args=..., workindDir=...) at /workspace/build/src/main.cpp:98
#27 0x0000000000403b90 in KMailApplication::delayedInstanceCreation (workindDir=..., args=..., this=0x7ffd16cfd560) at /workspace/build/src/main.cpp:107
#28 main (argc=1, argv=0x7ffd16cfd798) at /workspace/build/src/main.cpp:158

Possible duplicates by query: bug 375284, bug 374462, bug 364721, bug 364342, bug 362635.

Reported using DrKonqi

Comment 1 Joshua J. Kugler 2019-12-31 00:06:30 UTC

This bug is going on three years, and I'm still hitting it.

I just installed Neon (neon-user-20191226-1116.iso). Logged in. Installed Kmail. Started it. New profile dialog came up, and then it put up a dialog box:

The Email program encountered a fatal error and will terminate now.
The error was:
Invalid parent

Letting KMail die, and starting it again seems to let it proceed, but it did fail on both fresh installs I tried.

Comment 2 Christoph Feck 2020-01-15 08:07:49 UTC

Joshua, do you get the same backtrace? The backtrace from comment 0 shows a crash in QtWebEngine, but the reporter used a Qt version that is now very old.

Comment 3 Hervy Qurrotul Ainur Rozi 2022-05-16 12:33:49 UTC

Fix with kmail 22.04.01.