System: Windows7 Pro with SP 1 ProcesorIntel Core I7-4600U CPU @2.10 GHz 2.7 GHz 8.00 GB Ram 64 bit OS No Pen or Touch Input available on this Display (Dell Laptop) Problem Whenever I start Krita and either create a new file or open an existing one I get the "Krita has stopped working" popup.I close the program. I have tried both 64 bit versions Instal and portable and the 32 bit portable with the same results. I really want to try this software but..... Please help.
When doing the install I let it instal to the default location.
Hi Clarence Could you check whether this still happens if you disable opengl (settings/configure Krita/display). If not, maybe try updating your display driver.
Created attachment 103051 [details] attachment-3227-0.html Thanks for the quick response. I will try them and let you know. Clarence On Wed, Dec 28, 2016 at 2:37 PM, Boudewijn Rempt <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=374267 > > Boudewijn Rempt <boud@valdyas.org> changed: > > What |Removed |Added > ------------------------------------------------------------ > ---------------- > CC| |boud@valdyas.org > > --- Comment #2 from Boudewijn Rempt <boud@valdyas.org> --- > Hi Clarence > > Could you check whether this still happens if you disable opengl > (settings/configure Krita/display). If not, maybe try updating your display > driver. > > -- > You are receiving this mail because: > You reported the bug.
Created attachment 103059 [details] attachment-2256-0.html By turning off opengl fixed the problem. Thanks for the help! On Wed, Dec 28, 2016 at 3:15 PM, Clarence Erickson <wb0ncp@gmail.com> wrote: > Thanks for the quick response. I will try them and let you know. > > Clarence > > On Wed, Dec 28, 2016 at 2:37 PM, Boudewijn Rempt <bugzilla_noreply@kde.org > > wrote: > >> https://bugs.kde.org/show_bug.cgi?id=374267 >> >> Boudewijn Rempt <boud@valdyas.org> changed: >> >> What |Removed |Added >> ------------------------------------------------------------ >> ---------------- >> CC| |boud@valdyas.org >> >> --- Comment #2 from Boudewijn Rempt <boud@valdyas.org> --- >> Hi Clarence >> >> Could you check whether this still happens if you disable opengl >> (settings/configure Krita/display). If not, maybe try updating your >> display >> driver. >> >> -- >> You are receiving this mail because: >> You reported the bug. > > >
Okay, then it's the known issue with the broken intel display driver.
We;re trying to compile a list of all affected drivers. Could you please give us your exact intel HD display chip version and driver version? *** This bug has been marked as a duplicate of bug 360601 ***