using Surface Pro 3. Used to be able to zoom and pan with two fingure gesture. Now can only pan. Can still zoom in other programs. Reproducible: Always Steps to Reproduce: 1.Open Canvas 2.Try to zoom with gesture 3.Doesn't work Actual Results: Still doesn't zoom Expected Results: Should zoom
Hi Charlotte, I haven't yet had time to test on my SP3, but could you tell me which version of Krita you are using exactly? Thanks, Boudewijn
Created attachment 96285 [details] attachment-24090-0.html Version 2.9.10 Thanks! On Wed, Dec 23, 2015 at 3:53 AM, Boudewijn Rempt via KDE Bugzilla < bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=356959 > > --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> --- > Hi Charlotte, > > I haven't yet had time to test on my SP3, but could you tell me which > version > of Krita you are using exactly? Thanks, > > Boudewijn > > -- > You are receiving this mail because: > You reported the bug. >
Hi Charlotte, Someone came by on our chat channel the other day with the same problem. Could you try to: * close krita * go to %APPDATA%\Roaming with the explorer file manager * rename the krita folder to krita.bak * start krita again. This fixed the problem for the person on Irc. If that solves the problem for you, too, could you make a zip archive of the krita.bak folder and send it to me so I can check what's up?
Created attachment 96476 [details] attachment-8515-0.html The zoom problem actually fixed itself a couple days ago. I don't know what happened, but I didn't change anything in my computer settings or in the program and it randomly started to work again. Thanks! Charlotte On Tue, Jan 5, 2016 at 6:40 AM, Boudewijn Rempt via KDE Bugzilla < bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=356959 > > --- Comment #3 from Boudewijn Rempt <boud@valdyas.org> --- > Hi Charlotte, > > Someone came by on our chat channel the other day with the same problem. > Could > you try to: > > * close krita > * go to %APPDATA%\Roaming with the explorer file manager > * rename the krita folder to krita.bak > * start krita again. > > This fixed the problem for the person on Irc. If that solves the problem > for > you, too, could you make a zip archive of the krita.bak folder and send it > to > me so I can check what's up? > > -- > You are receiving this mail because: > You reported the bug. >
Okay, thanks for getting back to us!
*** Bug 361924 has been marked as a duplicate of this bug. ***