Bug 186853 - new messages in thread are not marked as ignored
Summary: new messages in thread are not marked as ignored
Status: RESOLVED UNMAINTAINED
Alias: None
Product: kmail
Classification: Unmaintained
Component: general (show other bugs)
Version: unspecified
Platform: Debian testing Unspecified
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
: 153128 213456 (view as bug list)
Depends on:
Blocks:
 
Reported: 2009-03-11 13:55 UTC by Adrian von Bidder
Modified: 2015-04-12 10:09 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
This is not a good user experience after seeing 'new unread mail' popup notification (19.96 KB, image/png)
2010-04-04 16:22 UTC, Tom Chiverton
Details

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Description Adrian von Bidder 2009-03-11 13:55:08 UTC
Version:            (using KDE 4.2.1)
Installed from:    Debian testing/unstable Packages

This is kmail 4:4.2.1-1 Debian "experimental" packages, cached imap against dovecot mbox storage.  AFAIK all of kdepim is at this version.

Please tell me if you need more information.  (Libraries and other dependencies should be from at least Debian lenny, often because of versioned dependencies from sid/experimental, too.)

Every time I quit kmail, it has completely forgotten the "ignored" state of email threads in all folders.

As you can imagine this is extremely annoying for reading high traffic mailing lists.

kmail in KDE 4 is quite a bit improved, thanks a lot, but this is a MAJOR annoyance :-(
Comment 1 Adrian von Bidder 2009-04-25 10:43:18 UTC
Hmm.  I'm now on Debian's 4:4.2.2-1 packages (unstable, not experimental anymore) and have in the process lost the whole ~/.kde dir (my fault, not KDE's) so the settings should be clean.

It's now not always, but the "Ignored" flag sometimes still disappears.  I'm not entirely sure if it's only kmail quit/start that triggers it, or if it happens even without quitting kmail.  (And I don't like to restart kmail too often since I have to rearrange the columns in the header pane everytime.  I think I've filed a bug about that, too.)

Thank you for your attention
Comment 2 Adrian von Bidder 2009-05-06 09:08:27 UTC
*** Bug 153128 has been marked as a duplicate of this bug. ***
Comment 3 Tom Chiverton 2009-07-16 19:03:23 UTC
The ignore flag always disappears for me after restarting Kontact.

KDE4.3RC2 Kubuntu 9.04 'backport' packages.

This is really, really annoying to anyone who deals with, for instance, high traffic mailing lists.
Comment 4 Tom Chiverton 2009-07-25 16:05:15 UTC
Fixed for me in Kubuntu's KDE4.3-RC3 packages.
Comment 5 Allen Winter 2009-07-25 16:29:56 UTC
thanks for noticing.
closing then.
Comment 6 Adrian von Bidder 2009-08-06 11:51:46 UTC
Sorry to reopen this, but it's not fixed.

Can I help you somehow?  I tried to look where the ignored flag was saved but the code is not very user friendly for somebody not knowing KDE code :-(

Debian 4.3 packages (kdepim/libs 4:4.3.0-1); cached imap against dovecot with mbox storage.

How to reproduce:
 * set ignored flag.
 * stop / start kmail -> flag is still there
 * retrieve new mail, new mail comes into thread with ignored flag set -> flag is gone.

So it's not the stopping/starting kmail that's the problem but the receiving new email into the folder.  (And yes, I did restart kmail after upgrading, so it's not an old kmail binary in memory.)

cheers
-- vbi
Comment 7 Tom Chiverton 2009-08-06 19:03:20 UTC
Confirmed - this was fixed for me in Kubuntu's KDE4.3 last RC packages, but is busted in the actual release :-(
Comment 8 Tom Chiverton 2009-10-30 19:00:00 UTC
Kubuntu's 9.10 release appears to fix this again. It reports KDE 4.3.2.
Comment 9 Adrian von Bidder 2009-10-31 13:05:31 UTC
I run KDE 4.3.2 on Debian and the bug ist still there :-(
Comment 10 Tom Chiverton 2009-11-16 22:34:43 UTC
Hmm, OK, it's still not working right after all.

While the program is running, all is fine and new mail in ignored threads are marked ignored (once I click into the folder). 
However emails that arrive while the program is turned off and then retrieved (disconnected IMAP if it matters) and added to the thread are not marked ignored (they show up as new, with all the other ones in the thread ignored).

If that is what others are seeing I've raised a separate bug (as the symptoms are different) as #213456.
Comment 11 Björn Ruberg 2010-03-06 23:17:26 UTC
*** Bug 213456 has been marked as a duplicate of this bug. ***
Comment 12 Tom Chiverton 2010-03-26 17:50:43 UTC
Still busted in the current Lucid beta :-/
Comment 13 Tom Chiverton 2010-04-04 16:22:11 UTC
Created attachment 42484 [details]
This is not a good user experience after seeing 'new unread mail' popup notification

Clearly the user intent here was never to see new posts in the thread, yet it is marked new (and unread) and unignored.
Comment 14 Adrian von Bidder 2011-01-19 13:45:44 UTC
This is apparently two different bugs.

What Tom sees in #13 happens to me if I have the folder open while I fetch new mail. (kmail 4.4.7 as packaged in Debian).

The issue I originally had (ignored flags disappearing globally) apparently depends on the mail server.  I switched from Dovecot 1:1.0.15-2.3+lenny1 on mbax storage to Dovecot 1:1.2.15-3 on maildir storage, and my original issue seems to be fixed.
Comment 15 Jon Moon 2012-06-13 20:20:53 UTC
*** This bug has been confirmed by popular vote. ***
Comment 16 Laurent Montel 2015-04-12 10:09:15 UTC
Thank you for taking the time to file a bug report.

KMail2 was released in 2011, and the entire code base went through significant changes. We are currently in the process of porting to Qt5 and KF5. It is unlikely that these bugs are still valid in KMail2.

We welcome you to try out KMail 2 with the KDE 4.14 release and give your feedback.