Bug 512471

Summary: Video Preview is always black (sound is OK)
Product: [Applications] digikam Reporter: remy_leblanc
Component: Preview-VideoAssignee: Digikam Developers <digikam-bugs-null>
Status: RESOLVED DUPLICATE    
Severity: normal CC: caulier.gilles, metzpinguin
Priority: NOR    
Version First Reported In: 8.8.0   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed/Implemented In:
Sentry Crash Report:
Attachments: Screen capture

Description remy_leblanc 2025-11-22 13:19:16 UTC
Created attachment 187062 [details]
Screen capture

SUMMARY
I recently moved to version 8.8.0. Since then (it was ok before), all video previews, whatever type (mp4,MOV, ...) are black. Sound is OK. 
I can see correctly these videos by F4, opens VLC media player 

STEPS TO REPRODUCE
1. have a video
2. click on thumbnail
3. see preview

OBSERVED RESULT
video is "running", but all black, sound is OK

EXPECTED RESULT
the video preview

SOFTWARE/OS VERSIONS
Windows: W10 pro, 22H2

ADDITIONAL INFORMATION
Prerview was OK before the recently installed 8.8.0 version, but I jumped 2 or 3 versions.
Comment 1 Maik Qualmann 2025-11-22 13:48:39 UTC

*** This bug has been marked as a duplicate of bug 510124 ***
Comment 2 Maik Qualmann 2025-11-22 13:51:21 UTC
Which digiKam version are you using exactly (Qt5 or Qt6)? Which graphics card are you using?

Please disable video hardware acceleration and color table conversion in the digiKam settings under Miscellaneous -> System. Does this resolve the issue?

Maik
Comment 3 remy_leblanc 2025-11-22 14:18:07 UTC
Hi, thanks for your feedback. 

digiKam: 8.8.0
Environnement de développement de KDE: 6.17.0
Qt: Par utilisation de 6.9.1 et avec compilation avec 6.9.1
Windows 10 Version 22H2
Build ABI: x86_64-little_endian-llp64
Kernel: winnt 10.0.19045

Graphics card is NVIDIA GE Force G210

No change after disabling hardware acceleration and color table conversion. 

Rémy


-----Message d'origine-----
De : Maik Qualmann <bugzilla_noreply@kde.org> 
Envoyé : samedi 22 novembre 2025 14:51
À : remy_leblanc@orange.fr
Objet : [digikam] [Bug 512471] Video Preview is always black (sound is OK)

https://bugs.kde.org/show_bug.cgi?id=512471

--- Comment #2 from Maik Qualmann <metzpinguin@gmail.com> --- Which digiKam version are you using exactly (Qt5 or Qt6)? Which graphics card are you using?

Please disable video hardware acceleration and color table conversion in the digiKam settings under Miscellaneous -> System. Does this resolve the issue?

Maik

--
You are receiving this mail because:
You reported the bug.
Comment 4 Maik Qualmann 2025-11-22 14:37:29 UTC
Did you restart digiKam after disabling video hardware acceleration?

Maik
Comment 5 remy_leblanc 2025-11-22 16:23:02 UTC
Yes !

Remy Leblanc

> Le 22 nov. 2025 à 15:37, Maik Qualmann <bugzilla_noreply@kde.org> a écrit :
> 
> https://bugs.kde.org/show_bug.cgi?id=512471
> 
> --- Comment #4 from Maik Qualmann <metzpinguin@gmail.com> ---
> Did you restart digiKam after disabling video hardware acceleration?
> 
> Maik
> 
> --
> You are receiving this mail because:
> You reported the bug.
Comment 6 caulier.gilles 2025-12-10 16:48:00 UTC
While the Christmas time, i will rebuild the whole Windows installer from scratch with VCPKG paxkage updated (opencv, Qt, ffmpeg). We will seen if the problem remains...

Gilles Caulier