Bug 380447

Summary: I am using Krita version 3.1.4, the problem is that when I draw on the canvas I can see the cursor but I can only see what I've drawn once I've clicked off of the canvas onto another area like the layers or the menu, it was working for quite a while befor
Product: [Applications] krita Reporter: M3 <m3mataei>
Component: OpenGL CanvasAssignee: Krita Bugs <krita-bugs-null>
Status: RESOLVED DUPLICATE    
Severity: normal CC: halla
Priority: NOR    
Version: 3.1.4   
Target Milestone: ---   
Platform: Microsoft Windows   
OS: Microsoft Windows   
Latest Commit: Version Fixed In:
Attachments: attachment-6765-0.html

Description M3 2017-06-02 03:55:47 UTC
I am using Krita version 3.1.4, the problem is that when I draw on the canvas I can see the cursor but I can only see what I've drawn once I've clicked off of the canvas onto another area like the layers or the menu, it was working for quite a while before this and now it isn't working. I am only having this problem on this program and not other drawing programs.
Comment 1 Halla Rempt 2017-06-02 09:31:09 UTC
Hi,

This is your problem, in all likelihood: 

https://docs.krita.org/KritaFAQ#Krita_starts_with_a_black_or_blank_canvas_and_nothing_changes_when_you_try_to_draw.2Fshows_a_black_or_blank_screen_on_my_Windows_system_with_an_Intel_GPU

We don't have access to a computer with a broken driver so we cannot make a workaround. Can you please tell us exactly which brand and model your computer is, which version of Windows, and if it's 10, whether you updated from Windows 7 and the version of the display driver.
Comment 2 M3 2017-06-03 04:14:49 UTC
Created attachment 105858 [details]
attachment-6765-0.html

it was my mistake that was an option for deactive opengl and when i
deactivated that it got fixed
thanks for you usefull application :)


M3

2017-06-02 14:01 GMT+04:30 Boudewijn Rempt <bugzilla_noreply@kde.org>:

> https://bugs.kde.org/show_bug.cgi?id=380447
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
> ------------------------------------------------------------
> ----------------
>              Status|UNCONFIRMED                 |NEEDSINFO
>                  CC|                            |boud@valdyas.org
>            Platform|Other                       |MS Windows
>           Component|Brush engine                |OpenGL Canvas
>                  OS|Windows CE                  |MS Windows
>          Resolution|---                         |WAITINGFORINFO
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> Hi,
>
> This is your problem, in all likelihood:
>
> https://docs.krita.org/KritaFAQ#Krita_starts_with_a_
> black_or_blank_canvas_and_nothing_changes_when_you_try_
> to_draw.2Fshows_a_black_or_blank_screen_on_my_Windows_
> system_with_an_Intel_GPU
>
> We don't have access to a computer with a broken driver so we cannot make a
> workaround. Can you please tell us exactly which brand and model your
> computer
> is, which version of Windows, and if it's 10, whether you updated from
> Windows
> 7 and the version of the display driver.
>
> --
> You are receiving this mail because:
> You reported the bug.
Comment 3 Halla Rempt 2017-06-05 07:18:22 UTC
Hi,

Can you please still tell us exactly which brand and model your computer is, which version of Windows, and if it's 10, whether you updated from Windows 7 and the version of the display driver? We're trying to figure out whether there's a pattern, and whether it's possible to our hands on a known broken combination.

*** This bug has been marked as a duplicate of bug 360601 ***