Bug 374126

Summary:	Crashes as soon as I open a new canvas
Product:	[Applications] krita	Reporter:	Raniya <reereefeefee>
Component:	General	Assignee:	Krita Bugs <krita-bugs-null>
Status:	RESOLVED DUPLICATE
Severity:	crash	CC:	halla, jskbtm
Priority:	NOR
Version:	3.1.1
Target Milestone:	---
Platform:	Microsoft Windows
OS:	Microsoft Windows
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Raniya 2016-12-24 21:01:19 UTC

Every single time I try to open a new canvas, Krita immediately stops working, so I haven't been able to use Krita at all

Comment 1 Halla Rempt 2016-12-25 08:27:32 UTC

Hi Raniya,

You probably have a broken display driver for an intel display chip; please disable opengl for now (settings/configure krita/display). We cannot work around the broken driver because we don't have access to hardware that shows the problem.

Comment 2 Halla Rempt 2017-04-14 18:15:43 UTC

Please tell us exactly which brand and model of system you have, and which version of display chip and display driver you have. For the driver version, press the Windows key, then type "Device Manager", open the Device manager application and check the Display Adapter dialog.

Comment 3 Halla Rempt 2017-04-14 18:39:47 UTC


*** This bug has been marked as a duplicate of bug 360601 ***