Bug 349441

Summary:	Unable to authorise for Dropbox - User limit reached.
Product:	[Applications] storageservicemanager	Reporter:	Dean Cording <dean>
Component:	general	Assignee:	Laurent Montel <montel>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	ajvp1969, ak2022dev, baboongoldfish, bert111a, byaruhaf, deleteme, kramski, markkuehn, onelove.nyahbingi, peixoto.anselmo, reuben_p, wulf.richartz, zenigata.it
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Kubuntu
OS:	Linux
Latest Commit:		Version Fixed In:

Description Dean Cording 2015-06-21 06:11:26 UTC

When attempting to authorise access to Dropbox the following message is returned:

"This app has reached its user limit. Contact the app developer and ask them to use the Dropbox API App Console to increase their app's user limit."

Reproducible: Always

Steps to Reproduce:
1. In Configure screen click Add... button
2. Select Dropbox from pulldown menu and click OK
3. Enter your credentials on the Authorise screen
4. User limit message received.

Actual Results:  
Error message returned:

"This app has reached its user limit. Contact the app developer and ask them to use the Dropbox API App Console to increase their app's user limit."

Expected Results:  
Authorise access to Dropbox

Comment 1 markkuehn 2015-06-21 23:25:11 UTC

(In reply to Dean Cording from comment #0)
> When attempting to authorise access to Dropbox the following message is
> returned:
> 
> "This app has reached its user limit. Contact the app developer and ask them
> to use the Dropbox API App Console to increase their app's user limit."
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1. In Configure screen click Add... button
> 2. Select Dropbox from pulldown menu and click OK
> 3. Enter your credentials on the Authorise screen
> 4. User limit message received.
> 
> Actual Results:  
> Error message returned:
> 
> "This app has reached its user limit. Contact the app developer and ask them
> to use the Dropbox API App Console to increase their app's user limit."
> 
> Expected Results:  
> Authorise access to Dropbox

Getting the exact same error using the same steps.

Comment 2 Robert 2015-11-09 00:35:55 UTC

I got this as well. Could you pretty please fix. Same procedure as above to reproduce.
Thankyou in advance

This app has reached its user limit. Contact the app developer and ask them to use the Dropbox API App Console to increase their app's user limit.

Comment 3 baboongoldfish 2015-11-30 07:04:42 UTC

I can also confirm this. According to the thread below, the developer should apply for "production" from Dropbox:

https://www.dropboxforum.com/hc/en-us/community/posts/202968855--increase-app-user-limit-

Comment 4 Alfredo Varas 2015-12-20 11:33:44 UTC

Confirmed. Please, account used to develop storageservicemanager must be applied for production. I hope a personal one was not used.

Comment 5 Ric 2016-01-06 16:40:13 UTC

Me too!

Comment 6 Byaruhanga Franklin 2016-02-16 23:07:58 UTC

Confirmed.  Me too!

Comment 7 Anselmo 2016-05-01 02:07:46 UTC

Same here with opensuse leap 42.1

Comment 8 kramski 2016-06-28 21:04:20 UTC

Same here (Arch Linux).

Storage Service Manager 5.2.2
KDE Frameworks 5.23.0
Qt 5.7.0 (kompiliert gegen 5.6.0)
Das xcb Fenstersystem

Comment 9 Light Yagami 2017-03-21 08:39:43 UTC

Confirmed I get same message in latest OpenSuse Tumbleweed.

"This app has reached its user limit. Contact the app developer and ask them to use the Dropbox API App Console to increase their app's user limit."

Please it makes the app almost useless, since it already has little services.

Thanks!

Comment 10 Amir Khan 2022-04-30 21:19:39 UTC

*** Bug 360627 has been marked as a duplicate of this bug. ***

Comment 11 Amir Khan 2022-04-30 21:22:10 UTC


*** This bug has been marked as a duplicate of bug 333520 ***