Bug 345282

Hi Joshua,

Thanks for your report. I'll need more information, though, since I cannot reproduce it with my cintiq hybrid companion/windows 7.

* do you have any non-standard wacom settings?
* do you have desktop scaling enabled?

Could you run debugview (https://technet.microsoft.com/en-us/library/bb896647.aspx)?

Start debugview, then start Krita, press ctrl-shift-t (this enabled tablet logging) and then draw a stroke. Please save the debugview log to a text file and attach it to the bug report.

Created attachment 91707 [details]
B-PC.LOG

Sorry about the  long time for a reply.  Was out of town and away from my
computer for a several days.
-Wacom settings are at their default.  driver version 6.3.11-4
-No Desktop scaling

On Thu, Mar 19, 2015 at 8:24 AM, Boudewijn Rempt <boud@valdyas.org> wrote:

> https://bugs.kde.org/show_bug.cgi?id=345282
>
> Boudewijn Rempt <boud@valdyas.org> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |boud@valdyas.org
>
> --- Comment #1 from Boudewijn Rempt <boud@valdyas.org> ---
> Hi Joshua,
>
> Thanks for your report. I'll need more information, though, since I cannot
> reproduce it with my cintiq hybrid companion/windows 7.
>
> * do you have any non-standard wacom settings?
> * do you have desktop scaling enabled?
>
> Could you run debugview
> (https://technet.microsoft.com/en-us/library/bb896647.aspx)?
>
> Start debugview, then start Krita, press ctrl-shift-t (this enabled tablet
> logging) and then draw a stroke. Please save the debugview log to a text
> file
> and attach it to the bug report.
>
> --
> You are receiving this mail because:
> You reported the bug.
>

Created attachment 93260 [details]
debugview tablet stroke log for cintiq 21ux

It seems to work properly here (2.9.5, win8.1, cintiq21ux), but I thought I'd include my log of a stroke as well. Just in case it is helpful as a reference.

Thanks Marcus.  I figured out a little more about the bug.  It seems to be specific to multiple monitors of different resolutions.  The same issue happens using ToonBoom.  I have found that if I disable the primary monitor it works fine.  It may be a video driver issue at this point.

Hm... We probably still need a dialog to override what the video and wacom drivers tell us about the monitor, desktop and tablet dimensions.

*** Bug 362470 has been marked as a duplicate of this bug. ***

Using a Wacom Cintiq 12wx as the second monitor

In the NVIDIA Control panel, if you select "Adjust desktop size and position" then select the wacom monitor, if you tick the "Override the scaling mode set by games and programs"

for a couple of seconds, the cursor is correctly positioned until for some unknown reason, that option becomes un-ticked and you get the offset when the pen is over the canvas again

to add to my previous comment, if you draw some crosses on the screen, then try and place a dot in the centre of that cross, at the top of the page, the mark is just left of centre, the further down the page you go, the lower the cross on the page, the lower the dot

*** Bug 351738 has been marked as a duplicate of this bug. ***

*** Bug 353503 has been marked as a duplicate of this bug. ***

Does this still happen with krita 3.0, and if so, have you tried to follow

https://docs.krita.org/KritaFAQ#How_to_fix_a_tablet_offset_on_multiple_screen_setup_on_Windows

?

Just tried the again so I could say where it failed, but this time it worked, thank you :D

https://docs.krita.org/KritaFAQ#How_to_fix_a_tablet_offset_on_multiple_screen_setup_on_Windows

Hi Stephen,

Could you please still attach a tablet log? We need to figureo ut where the discrepancy is coming from!

Hey guys,

can you please try to reproduce this bug in the latest release of krita,

If there is no problem in it , we can close this bug report.

thank you

Created attachment 113210 [details]
attachment-26099-0.html

I'm pretty sure that problem was resolved a long time ago. I'm guessing it
never got closed out

On Mon, Jun 11, 2018, 12:40 AM Raghavendra kamath <bugzilla_noreply@kde.org>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=345282
>
> Raghavendra kamath <raghu@raghukamath.com> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                  CC|                            |raghu@raghukamath.com
>
> --- Comment #14 from Raghavendra kamath <raghu@raghukamath.com> ---
> Hey guys,
>
> can you please try to reproduce this bug in the latest release of krita,
>
> If there is no problem in it , we can close this bug report.
>
> thank you
>
> --
> You are receiving this mail because:
> You reported the bug.

Thanks for the confirmation Joshua Grubbs,

Closing this now.

thank you