Bug 315305

Summary:	Kmail gets frozen when using gmail imap, no message is displayed.
Product:	[Applications] kmail2	Reporter:	carlos.mazieri
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED UNMAINTAINED
Severity:	normal	CC:	tuukka.verho
Priority:	NOR
Version:	4.9.4
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	kmail_frozen.png

Description carlos.mazieri 2013-02-17 07:40:50 UTC

I have lots of sub-folders, after moving some emails into sib-folders it gets frozen when trying to see some emails.
Even quitting and starting kmail again, it keeps frozen.

I am sorry,  I love kmail but I had to switch to  thunderbird.

Reproducible: Sometimes

Comment 1 Tuukka Verho 2013-02-17 15:19:54 UTC

Could you be more specific: by "frozen" do you mean it displays the "Retrieving folder contents" indefinitely? Or does the whole user interface freeze so you cannot click on anything?

Comment 2 carlos.mazieri 2013-02-17 22:32:31 UTC

Created attachment 77390 [details]
kmail_frozen.png

Hi Tuuka,

Thanks for looking at this, I use Kmail since version 1.0, I hope it can 
contribute to kmail improvement.

Well,   what happened was I could not see any message, it got frozen saying 
"Retrieving Folder contents", I was able to click everywhere, but no message 
appeared.

I just happened again before replaying this message.

I got a screenshot and it is attached.

On Sunday, February 17, 2013 03:19:54 PM you wrote:
> https://bugs.kde.org/show_bug.cgi?id=315305
> 
> Tuukka Verho <tyverho@cc.hut.fi> changed:
> 
>            What    |Removed                     |Added
> ----------------------------------------------------------------------------
> CC|                            |tyverho@cc.hut.fi
> 
> --- Comment #1 from Tuukka Verho <tyverho@cc.hut.fi> ---
> Could you be more specific: by "frozen" do you mean it displays the
> "Retrieving folder contents" indefinitely? Or does the whole user interface
> freeze so you cannot click on anything?

Comment 3 Tuukka Verho 2013-02-17 23:47:51 UTC

Thanks. There are several bugs with similar symptoms, this might be a duplicate of one of these 

https://bugs.kde.org/show_bug.cgi?id=288364
https://bugs.kde.org/show_bug.cgi?id=213662
https://bugs.kde.org/show_bug.cgi?id=292909
https://bugs.kde.org/show_bug.cgi?id=290833

I have had similar problems, sometimes retrieving a message takes a very long time or never completes. I recently upgraded to 4.10.0 and the problem has stayed away since so far.

Comment 4 Denis Kurz 2016-09-24 17:57:38 UTC

This bug has only been reported for versions before 4.14, which have been unsupported for at least two years now. Can anyone tell if this bug still present?

If noone confirms this bug for a Framework-based version of kmail2 (version 5.0 or later, as part of KDE Applications 15.12 or later), it gets closed in about three months.

Comment 5 Denis Kurz 2017-01-07 21:37:04 UTC

Just as announced in my last comment, I close this bug. If you encounter it again in a recent version (at least 5.0 aka 15.08), please open a new one unless it already exists. Thank you for all your input.