Version: 4.8 (using KDE 4.8.0) OS: Linux Often when trying to read my email which is stored on an IMAP server (Microsoft Online Services) I run into problems where KMail will just hang saying "Retrieving Folder Contents Please wait..." Fairly often KMail will take many seconds to complete the operation and in some cases KMail will hang and never recover. Even clicking on a different email does not make it recover, even if it was previously opened. I am also using several filters on incoming email to move emails from various mailing lists into folders. I do not have any problems when using Thunderbird connected to the same server. When it hangs I typically need to restart Akonadi in order to recover. Note that I have a fair number of emails in several IMAP folders. My inbox has about 7300 emails and my largest subfolder has 33,967 emails (8862 unread). Reproducible: Sometimes Steps to Reproduce: Click on various emails until it hangs. Actual Results: KMail will frequently be very slow to open the email and will periodically hang completely and not recover. Expected Results: It should open and read emails in a reasonable amount of time (a second or two at the most). OS: Linux (x86_64) release 3.1.0-1.2-desktop Compiler: gcc
I run into exactly the same problem regularly since I updated from kde 4.7.4 to 4.8.1 on Fedora 16. I wish I could give more information, but I haven't found a pattern or useful log message so far.
Hello Aaron and Geert, thank you for your report and comment. Sorry for taking such a long time to answer. It is about a version of KMail which uses Nepomuk and is unmaintained. Thus closing. If you still see performance issues please open new reports. But please follow the following guide lines to avoid unnecessary work for the developers: - Ideally test with KDEPIM and Akonadi 15.08. It contains some performance improvements like the binary protocol. - Otherwise at least use KDEPIM 4.14.10 and newest Akonadi 1.13 you can get as it already contains some performance improvements. - If you can wait, please retest with KDEPIM and Akonadi 15.12 once they become available for you. Akonadi 15.12 will contain *massive* performance improvements implemented by Dan due to new database indexes, optimized queries and leveled file_db directory. All of these are in master already, so if you dare use kdesrc-build to compile KF5, kdepim and kdepim-runtime. I am using this currently and it basically moves the bottleneck to KMail (displaying message list of huge folder). It is a *huge* improvement. And also Volker and Dan work to improve message list display speed as well. - Please also always report only one issue per report and check for duplicates before reporting. Specifically with IMAP I already saw quite some improvements with KDEPIM 4.14 and latest Akonadi 1.13 already, but now its even better. It even works with Microsoft Exchange since then. Thank you and greetings from KDE Randa Meetings, Martin