Bug 305987

Summary:	"Could not create collection" when adding new top-level mailbox for IMAP account:
Product:	[Frameworks and Libraries] Akonadi	Reporter:	Nick Leverton <nick>
Component:	IMAP resource	Assignee:	Christian Mollekopf <chrigi_1>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	amantia, chaofeng111, lacsilva, meyerm, mollekopf, montel, pim-bugs-null, public, vkrause, walter.von.entferndt, yofel
Priority:	NOR
Version First Reported In:	GIT (master)
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:	http://commits.kde.org/kdepim-runtime/d8fd7a28e7d6d8a89dd398311d423118ff529718	Version Fixed/Implemented In:	4.10.2
Sentry Crash Report:

Description Nick Leverton 2012-08-29 13:04:04 UTC

To reproduce: 

Configure an IMAP resource (doesn't seem to matter whether online or disconnected,   This issue occurs with both Exchange IMAP and Dovecot IMAP).

Right click on the account's top-level folder and choose "Add folder"

Expected result:

New mailbox is created on the IMAP server and on the local resource.

Actual result:

New folder is created on the IMAP server but does not appear locally.  Akonadi repeatedly gives an error "Could not create collection".

Akonadi error log contains repeated entries :
Error during executing query "INSERT INTO CollectionTable (remoteId, remoteRevision, name, parentId, resourceId, cachePolicyInherit) VALUES (:0, :1, :2, :3, :4, :5)" :  "Duplicate entry '189-DovecotTopLevel' for key 'CollectionTable_parentAndNameIndex' QMYSQL3: Unable to execute statement" 

the 189 and the DovecotTopLevel string obviously vary depending on parent ID and name of created mailbox.




Reproducible: Always

Comment 1 Laurent Montel 2012-08-31 06:53:40 UTC

Ok tree list is not refreshing.
When we recreate account it's here.
ok

Comment 2 Luis Silva 2012-09-11 12:54:30 UTC

I can confirm this bug exists in master d911ba6

Comment 3 Myriam Schweingruber 2012-09-11 13:07:44 UTC

Setting status to confirmed.

Comment 4 Torsten Eichstädt 2012-10-10 18:59:04 UTC

KMail tries to create IMAP folder that already exists over and over again.
Error message: "<Account name>: Could not create collection <folder name> resourceld: 7"

Before I created the folder online on the web interface of my IMAP account, the error message was similar when I tried to create the folder, at least it also said 'resourceld'.  But when I was on the web interface, I saw a folder ceated with a ' 1' (blank, one) appended.

The IMAP server of my provider seems to be home grown, it says
'* OK IMAP server ready H miweb105 92345'

Maybe this can help you to find the error..

Comment 5 Tim Ruffing 2012-10-21 14:58:29 UTC

I can confirm that. Note that creating a subfolder of a folder works, only creating a folder at top level fails.
A workaround is to remove and recreate the account.

Comment 6 Luis Silva 2013-01-28 11:18:18 UTC

*** Bug 295024 has been marked as a duplicate of this bug. ***

Comment 7 Luis Silva 2013-01-28 11:21:52 UTC

Recreating the account is not a valid workaround, especially for large accounts. 
It is also not a permanent solution as creating new folders trigers this bug again.

Comment 8 Nick Leverton 2013-03-07 18:03:12 UTC

Still happening in 4.10.0, I'm afraid.

Comment 9 András Manţia 2013-03-28 21:45:46 UTC

Git commit d8fd7a28e7d6d8a89dd398311d423118ff529718 by Andras Mantia.
Committed on 28/03/2013 at 22:45.
Pushed by amantia into branch 'KDE/4.10'.

1) Fix creation of new toplevel folders (and all its subfolder): it used to generate a broken remote id and separtor ("i") causing weird problems.
2) Make sure toplevel imap folders are shown immediately, without a need to sync the account (workarounds an ETM bug 291143)
3) Warn the user if creating a folder failed on server-side and remove the folder locally. Otherwise if creation failed, it was impossible to create again a folder with the same name,
as it was already a folder with that name in the akonadi cache...
4) Make sure deleting folder "foo" doesn't deleted all folders starting with "foo" as it did before.
5) Just fix folder deletion. :) It could fail in certain cases.
6) Fix and adapt the tests.

Reporters of closed bugs: if you can still see the bug in 4.10.2, please reopen and state the details.

REVIEW: 109276
FIXED-IN: 4.10.2291143291143
Related: bug 312435, bug 305269, bug 301088, bug 292418, bug 291143

M  +6    -1    resources/imap/addcollectiontask.cpp
M  +1    -1    resources/imap/changecollectiontask.cpp
M  +16   -0    resources/imap/imapresource.cpp
M  +7    -0    resources/imap/imapresource.h
M  +11   -8    resources/imap/removecollectionrecursivetask.cpp
M  +1    -0    resources/imap/removecollectionrecursivetask.h
M  +10   -0    resources/imap/resourcetask.cpp
M  +2    -0    resources/imap/resourcetask.h
M  +4    -1    resources/imap/tests/dummyresourcestate.cpp
M  +7    -5    resources/imap/tests/testremovecollectiontask.cpp

http://commits.kde.org/kdepim-runtime/d8fd7a28e7d6d8a89dd398311d423118ff529718

Comment 10 meyerm 2013-07-22 09:32:44 UTC

Unfortunately, I still see this bug in KMail 4.10.5.

- Creating a folder via webinterface works, the folder is not shown in KMail or the Akonadiconsole, it IS shown in the webinterface.
- Creating a folder via KMail works, the folder is not shown in KMail, it IS shown in the Akonadiconsole and the webinterface.
- Creating a folder in Akonadiconsole works, the folder is not shown in KMail, it IS shown in the Akonadiconsole and the webinterface.

Comment 11 Chao Feng 2013-07-24 14:09:25 UTC

Same issue here. But it show up after I restart Kmail. Is this happen to you too?

Comment 12 Kevin Ottens 2013-11-16 07:28:48 UTC

The IMAP resource has a new maintainer, reassigning to him.

Comment 13 Christian Mollekopf 2014-02-20 14:29:57 UTC

Please reopen if you can reproduce this with kdepim >= 4.11.3

Comment 14 meyerm 2014-02-20 18:50:39 UTC

Just tried out my testcase #2 with 4.12.2. Same result (folder is created, shown in akonadi console but not in KMail).