Bug 267882

Summary:	Okular crash while scrolling with many files open
Product:	[Applications] okular	Reporter:	bill
Component:	general	Assignee:	Okular developers <okular-devel>
Status:	RESOLVED WORKSFORME
Severity:	crash	CC:	bill, fabiodurso, jordonwii, uc
Priority:	NOR	Keywords:	triaged
Version:	0.10.4
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:
Attachments:	New crash information added by DrKonqi

Description bill 2011-03-07 17:11:22 UTC

Application: okular (0.10.4)
KDE Platform Version: 4.4.4 (KDE 4.4.4) "release 3"
Qt Version: 4.6.3
Operating System: Linux 2.6.34.7-0.7-default i686
Distribution: "openSUSE 11.3 (i586)"

-- Information about the crash:
Had several PDF files open  (12?).  Was reading one, but pages below about p. 8 displayed blank on the main screen while miniatures in the index panel showed content. 

I believe one of the files came from microsoft.com.  Okular previously crashed while reading that document (a data sheet on Lync VoIP system).  <doing research;  no intention to install  :-)

On a notebook running openSuse 11.3 and KDE 4.4.4


The crash can be reproduced some of the time.

 -- Backtrace:
Application: Okular (okular), signal: Aborted
[KCrash Handler]
#6  0xffffe430 in __kernel_vsyscall ()
#7  0xb5e907ff in raise () from /lib/libc.so.6
#8  0xb5e92140 in abort () from /lib/libc.so.6
#9  0xb60867dd in __gnu_cxx::__verbose_terminate_handler() () from /usr/lib/libstdc++.so.6
#10 0xb6084533 in ?? () from /usr/lib/libstdc++.so.6
#11 0xb608456f in std::terminate() () from /usr/lib/libstdc++.so.6
#12 0xb608473a in __cxa_rethrow () from /usr/lib/libstdc++.so.6
#13 0xb6ca33d7 in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /usr/lib/libQtCore.so.4
#14 0xb6ca7c70 in QCoreApplication::exec() () from /usr/lib/libQtCore.so.4
#15 0xb61f6164 in QApplication::exec () at kernel/qapplication.cpp:3581
#16 0x0804ef28 in main (argc=) at /usr/src/debug/kdegraphics-4.4.4/okular/shell/main.cpp:82

This bug may be a duplicate of or related to bug 265279.

Possible duplicates by query: bug 267523, bug 267522, bug 267512, bug 267500, bug 266964.

Reported using DrKonqi

Comment 1 Albert Astals Cid 2011-03-08 01:37:27 UTC

KDE 4.4 is very old now, we are at KDE 4.6, so you might want to consider to update.
Also we need to know your poppler version.
Also if you attach one of the files that is making Okular crash it will help.

Comment 2 bill 2011-05-16 20:20:52 UTC

Created attachment 60060 [details]
New crash information added by DrKonqi

Had 5 PDF's open in Okular.  Reading a 256 page doc, pages appeared blank.  Using index to jump back, then page down to scroll caused a crash of that document only.  Okular remained open with other files.

Comment 3 jordonwii 2012-01-06 05:33:56 UTC

This bug could be related to bug 267035

Comment 4 Fabio D'Urso 2014-05-08 13:33:03 UTC

Can you still reproduce this bug with Okular >= 0.19.0 ( KDE >= 4.13.0 )?
We have fixed some things about memory management since then and this might be one of them.
Thanks for caring about Okular :)

Comment 5 uc 2014-05-08 14:13:54 UTC

OpenSuse 13.1 doesn't yet offer Okular 0.19 so I can't test, but crash problem has not recurred lately.  I use Okular almost constantly (4 files open at the moment) so it seems to me that this bug could be put on hold at least.  Thanks for the fix  :-)

Comment 6 Andrew Crouthamel 2018-09-25 03:45:00 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information as soon as possible and set the bug status as REPORTED. Due to regular bug tracker maintenance, if the bug is still in NEEDSINFO status with no change in 30 days, the bug will be closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

If you have already provided the requested information, please set the bug status as REPORTED so that the KDE team knows that the bug is ready to be confirmed.

Thank you for helping us make KDE software even better for everyone!

Comment 7 Andrew Crouthamel 2018-10-27 02:46:10 UTC

Dear Bug Submitter,

This bug has been in NEEDSINFO status with no change for at least 30 days. The bug is now closed as RESOLVED > WORKSFORME due to lack of needed information.

For more information about our bug triaging procedures please read the wiki located here: https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging

Thank you for helping us make KDE software even better for everyone!