Bug 249529

Summary:	drkonqi should detect disabled cookies (causes report submission to fail with unknown error)
Product:	[Applications] drkonqi	Reporter:	usedonlytosignup
Component:	general	Assignee:	Dario Andres <andresbajotierra>
Status:	RESOLVED FIXED
Severity:	major	CC:	alan, bwoodcock, kevin.coonan, mail
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	openSUSE
OS:	Linux
Latest Commit:		Version Fixed In:
Attachments:	Debug output from modified drkonqi. This is the screen shown when it fails. A work around to keep cookies disabled if you don't like them, yet still be able to report bugs (screencast)

Description usedonlytosignup 2010-08-30 20:21:44 UTC

Created attachment 51115 [details]
Debug output from modified drkonqi.

Version:           unspecified (using KDE 4.5.0) 
OS:                Linux

If you have cookies configured in konquerer so that bugs.kde.org cannot set cookies then submitting the report will fail and you will see a screen much like the one that is here:

http://imagebin.ca/view/Q_kB1dCG.html

Reproducible: Always

Steps to Reproduce:
block konquerer from setting cookies for the domain bugs.kde.org (most likely by fully disabling them)

Actual Results:  
Inability to submit report.

Expected Results:  
Report gets submitted.

I described it as "Major" and causing data loss since how many bug reports were never submitted due to this issue? Most user will just cancel when it fails, so the data loss that is occurring is data being lost to bugs.kde.org.

Comment 1 usedonlytosignup 2010-08-30 20:27:21 UTC

Created attachment 51116 [details]
This is the screen shown when it fails.

Comment 2 usedonlytosignup 2010-08-30 23:16:12 UTC

Created attachment 51120 [details]
A work around to keep cookies disabled if you don't like them, yet still be able to report bugs (screencast)

Comment 3 George Kiagiadakis 2010-11-10 17:00:16 UTC

SVN commit 1195225 by gkiagia:

Show a more clueful message if bug reporting fails because cookies are not enabled.
CCBUG: 249529

 M  +3 -3      bugzillalib.cpp  


WebSVN link: http://websvn.kde.org/?view=rev&revision=1195225

Comment 4 George Kiagiadakis 2010-11-10 17:00:16 UTC

SVN commit 1195226 by gkiagia:

Check if the cookie settings allow bko to set cookies before logging in
and if cookies are not allowed, ask the user to permit this.
BUG: 249529

 M  +69 -0     reportassistantpages_bugzilla.cpp  
 M  +1 -0      reportassistantpages_bugzilla.h  


WebSVN link: http://websvn.kde.org/?view=rev&revision=1195226

Comment 5 Dario Andres 2010-12-07 13:04:41 UTC

*** Bug 258863 has been marked as a duplicate of this bug. ***

Comment 6 Christoph Feck 2011-02-04 17:00:10 UTC

*** Bug 265416 has been marked as a duplicate of this bug. ***

Comment 7 George Kiagiadakis 2011-03-03 11:14:12 UTC

*** Bug 267505 has been marked as a duplicate of this bug. ***

Comment 8 bwoodcock 2011-03-09 00:13:15 UTC

I just had another amarok crash happen and the report assistant failed with
the unknown error despite the fact that I don't have cookies disabled in
konqueror and in fact had specifically added an allow for cookies from the
listing in the last bug report.  So, that doesn't seem like it is the cause
of crash report assistant failing.

On Thu, Mar 3, 2011 at 3:14 AM, George Kiagiadakis <
kiagiadakis.george@gmail.com> wrote:

> https://bugs.kde.org/show_bug.cgi?id=249529
>
>
> George Kiagiadakis <kiagiadakis.george@gmail.com> changed:
>
>           What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>                 CC|                            |bwoodcock@netscape.net
>
>
>
>
> --- Comment #7 from George Kiagiadakis <kiagiadakis george gmail com>
>  2011-03-03 11:14:12 ---
> *** Bug 267505 has been marked as a duplicate of this bug. ***
>
> --
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