Bug 165572

Summary:	Kontact crashes when I try to move Sent items from the Fastmail IMAP account Sent Items to the Sent Items folder in the local folders.
Product:	[Applications] kontact	Reporter:	Paul Magarey <projectmanager>
Component:	general	Assignee:	kdepim bugs <kdepim-bugs>
Status:	RESOLVED DUPLICATE
Severity:	crash
Priority:	NOR
Version:	unspecified
Target Milestone:	---
Platform:	Ubuntu
OS:	Linux
Latest Commit:		Version Fixed In:
Sentry Crash Report:

Description Paul Magarey 2008-07-02 13:34:20 UTC

Version:           Kontact Version 1.2.4 (enterprise 0.20070907.709405) (using KDE 3.5.8)
Installed from:    Ubuntu Packages
OS:                Linux

I started using Kubuntu 7.04 in about April 2008 and was delighted with 
Kontact.  In particular I found it great for moving sent items from my 
Fastmail account (IMAP) to the local folders maintained by Kontact.  I could 
just drag and drop.  However, now when I try to do this, I crash contact 
every time.  This is a big concern, as I want to keep my sent mail, but 
Fastmail has a v.limited file storage capacity.

The error I get is as attached.  The backtrace is pasted below.  I'd be 
delighted to receive a fix, but don't ask me to do anything too complicated 
as I really am a newbie to linux.

My local folder's Sent Items is now showing 71.9 MB - I'm wondering if that's 
too big and what the location is in case I want to store some of this 
somewhere else.  I also want to back this file up, as I want to install 
Kubuntu 8.04, but only have the live disk, not the alternative CD.

Comment 1 Paul Magarey 2008-07-02 13:38:04 UTC

Error message tells me "the application Kontact (kontact) crashed and caused the signal 11 (SIGSEGV)."

Backtrace is as follows:

(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
(no debugging symbols found)
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[Thread debugging using libthread_db enabled]
[New Thread -1242937664 (LWP 6530)]
[New Thread -1286055024 (LWP 6534)]
[New Thread -1277662320 (LWP 6533)]
[New Thread -1269269616 (LWP 6532)]
[New Thread -1260876912 (LWP 6531)]
(no debugging symbols found)
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[KCrash handler]
#6  0xb507cb09 in KMFolder::open () from /usr/lib/libkmailprivate.so
#7  0xb51e5989 in KMMoveCommand::execute () from /usr/lib/libkmailprivate.so
#8  0xb51d5469 in KMCommand::slotPostTransfer ()
   from /usr/lib/libkmailprivate.so
#9  0xb51dcf86 in KMCommand::qt_invoke () from /usr/lib/libkmailprivate.so
#10 0xb51dd2ab in KMMenuCommand::qt_invoke () from /usr/lib/libkmailprivate.so
#11 0xb51dd337 in KMMoveCommand::qt_invoke () from /usr/lib/libkmailprivate.so
#12 0xb6745893 in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#13 0xb51d3fde in KMCommand::messagesTransfered ()
   from /usr/lib/libkmailprivate.so
#14 0xb51ddf81 in KMCommand::transferSelectedMsgs ()
   from /usr/lib/libkmailprivate.so
#15 0xb51de0e7 in KMCommand::slotStart () from /usr/lib/libkmailprivate.so
#16 0xb51dcf98 in KMCommand::qt_invoke () from /usr/lib/libkmailprivate.so
#17 0xb51dd2ab in KMMenuCommand::qt_invoke () from /usr/lib/libkmailprivate.so
#18 0xb51dd337 in KMMoveCommand::qt_invoke () from /usr/lib/libkmailprivate.so
#19 0xb6745893 in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#20 0xb6ad18ec in QSignal::signal () from /usr/lib/libqt-mt.so.3
#21 0xb6765842 in QSignal::activate () from /usr/lib/libqt-mt.so.3
#22 0xb676d258 in QSingleShotTimer::event () from /usr/lib/libqt-mt.so.3
#23 0xb66dcaf0 in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
#24 0xb66de91f in QApplication::notify () from /usr/lib/libqt-mt.so.3
#25 0xb6ea2cd2 in KApplication::notify () from /usr/lib/libkdecore.so.4
#26 0xb666f209 in QApplication::sendEvent () from /usr/lib/libqt-mt.so.3
#27 0xb66cf53b in QEventLoop::activateTimers () from /usr/lib/libqt-mt.so.3
#28 0xb6683d49 in QEventLoop::processEvents () from /usr/lib/libqt-mt.so.3
#29 0xb66f71ce in QEventLoop::enterLoop () from /usr/lib/libqt-mt.so.3
#30 0xb66f6fde in QEventLoop::exec () from /usr/lib/libqt-mt.so.3
#31 0xb66de699 in QApplication::exec () from /usr/lib/libqt-mt.so.3
#32 0x0805bfe5 in ?? ()
#33 0xbfcab6ac in ?? ()
#34 0x00000001 in ?? ()
#35 0x00000001 in ?? ()
#36 0x00000000 in ?? ()

Comment 2 FiNeX 2008-07-02 17:09:59 UTC

"no debugging symbols found" means that the backtrace is not useful. If you can reproduce the crash, you should install the debug enabled packages before providing again the backtrace. Read this page for the instructions:

http://techbase.kde.org/Development/Tutorials/Debugging/How_to_create_useful_crash_reports

Comment 3 Thomas McGuire 2008-07-08 16:30:40 UTC


*** This bug has been marked as a duplicate of 152117 ***