Version: 1.7 (using KDE KDE 3.3.0) Installed from: Compiled From Sources Compiler: gcc (GCC) 3.3.1 (SuSE Linux) Standard SuSE 9.0 gcc OS: Linux Kmail crashes after receiving the following error while retrieving mail from POP3 server. +OK ready <nnnnnnnnnnnnnnnnn@xxxxx.de> USER xxxxxx +OK Password required for xxxxxx. PASS yyyyyy +OK xxxxxx has 0 visible messages (1 hidden) in 1360 octets. LIST +OK 0 visible messages (1360 octets) 0 447 . UIDL +OK uidl command accepted. 0 . -ERR POP EOF or I/O Error +OK Pop server at mail.xxxxxx.de signing off. The mail retrival never terminates (the progress dialog continues to be displayed, I waited for about 5 minutes). The crash happens either when trying to cancel the the current retrieval via the "X" button in the progress indicator or when simply closing kmail. The following backtrace was obtained by simply closing kmail: [New Thread 16384 (LWP 11580)] [KCrash handler] #4 0x00630065 in ?? () #5 0x402eed10 in KMAcctExpPop::~KMAcctExpPop() () from /opt/kde3/lib/libkmailprivate.so.0 #6 0x4027956e in QPtrList<KMAccount>::deleteItem(void*) () from /opt/kde3/lib/libkmailprivate.so.0 #7 0x41ed393e in QGList::clear() () from /usr/lib/qt3/lib/libqt-mt.so.3 #8 0x40278eac in QPtrList<KMAccount>::clear() () from /opt/kde3/lib/libkmailprivate.so.0 #9 0x40278e38 in QPtrList<KMAccount>::~QPtrList() () from /opt/kde3/lib/libkmailprivate.so.0 #10 0x402769fa in KMAcctMgr::~KMAcctMgr() () from /opt/kde3/lib/libkmailprivate.so.0 #11 0x402fad5e in KMKernel::cleanup() () from /opt/kde3/lib/libkmailprivate.so.0 #12 0x0804a35b in main () Andreas
I did some further investigation. kmail closes the connection to the POP3 server. The "-ERR POP EOF or I/O Error" is the reaction of the server to this. The POP3 server issuing the (probably faulty) replies to the LIST and UIDL replies is not under my control but I expirience the crash quite often (about once or twice each day). The mail with the "0" id is only shown when "hidden" messages are present. If "visible" messages are present they will be listed by the LIST and UIDL commands before the one with the "0" id. Simply retrying the collection after restarting kmail it usually succeeds (no hidden messages). If have tried debugging this with a debug build of kmail but I am no Qt or KDE guru and get stuck in the kioslave kmail interaction. The only thing I now for sure is that the crash occurs during execution of "job->kill()" in "KMAcctExpPop::~KMAcctExpPop()". Andreas
*** Bug 99589 has been marked as a duplicate of this bug. ***
Confirming that I see this with kmail 1.9.5 (kde 3.5.5). It is caused when there is no unique-uid field in the (invalid) UIDL response: uidl +OK 224 messages ... 212 <0660472257.20070510230429@gpreeves.com> 213 214 <209l452f.3417037@fonterra.com> ... Deleting the single message with no unique-uid, corrected the problem. I don't have control of my pop server, but it appears to generate unique-ids from message-id headers. The problem message had the following header: Message-ID: 20070511113407190@www.aa.co.nz Note the missing <> which confused the pop server. If anyone else hits this issue, the following commands may be helpful. openssl s_client -host pop3_host -port 995 +OK POP3 server ready. user your_username +OK please send PASS command pass your_password +OK your_username is welcome here uidl
I should clarify that the symptoms I am seeing are the message "unable to complete LIST operation", and the mail retrieval never terminates, but I'm not seeing the crash on quit.
Hi, I do have the same problems (?) since a few days. One server (now having 255 emails waiting) or one email from there causes a popup window: 'LIST-operation cannot be completed' (or s.th. like this, it is my german translation). KMail does not crash, but fails to load and delete all the mails on that server. Carl
uups, I just want to add my versions: KMail 1.9.6 (KDE 3.5.6 "release 77.1" , openSUSE ) 1 Application E-Mail Client 1 Operating System Linux (i686) release 2.6.11.4-21.17-smp 1 Compiler gcc version 3.3.5 20050117 (prerelease) (SUSE Linux)
I also have the same problem. I looked at the offending email on the server, and this is what I found: From: zaezotxjoajvx@afropoets.com To: undisclosed-recipients:; Date: Sun, 24 Jun 2007 15:13:04 -0700 (PDT) Message-ID: <2[20 Return-Path: <zaezotxjoajvx@afropoets.com> Note the malformed Message-ID. I get these once every 2 or three days. Shouldn't KMail be able to handle this problem and not come to a screeching halt and stop responding? I am running KDE 3.5.5 and KMail 1.9.5 and Kontact 1.2.3 on Debian Etch. I hope we get a patch soon - it is a pain to wade through 200+ emails to find the one offending email using a web browser! Thanks! Mark Phillips
I forgot to add that in order to resolve the problem, I have to: 1. Kill KMail and Kontact from the command line 2. Clean out my pop3 email account 3. Restart Kontact and Kmail It is not enough to just exit from KMail - I have to kill all kontact processes from the command line. Thanks! Mark
I just got the same error in Kmail. Wasn't using Kontact fyi. Didn't have to kill Kmail from the command line. Exited it a couple times to see if problem still there while deleting mail from the ISP server. Problem gone after deleting the emails from the server. My luck only few emails to deal with. This would have been a real pain if had lot of emails to deal with. Using KDE 3.5.8 Kmail 1.9.7
Haven't rebooted, but did end session and still getting error. Guess going to have to use Thunderbird till figure this one out.
Is this still valid in the recent kmail releases?
(In reply to comment #11) > Is this still valid in the recent kmail releases? This is rather old. I am using KDE4.3.3 now and still using Kmail. Haven't had this issue in long time. I would say clear it.