Bug 513312 - Starting Elisa makes Plasmashell crash
Summary: Starting Elisa makes Plasmashell crash
Status: NEEDSINFO BACKTRACE
Alias: None
Product: Elisa
Classification: Applications
Component: general (other bugs)
Version First Reported In: 25.12.0
Platform: Other Linux
: NOR crash
Target Milestone: ---
Assignee: Matthieu Gallien
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-12-13 19:13 UTC by PK
Modified: 2025-12-14 14:35 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report: https://crash-reports.kde.org/organizations/kde/issues/308008/events/180b9189918a4850a747198be265a2a0/

Attachments
automatically generated debug rapport (12.23 KB, text/plain)
2025-12-13 19:13 UTC, PK 		Details
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Description PK 2025-12-13 19:13:00 UTC 
Created attachment 187597 [details]
automatically generated debug rapport

When Elisa is almost done with starting plasmashell crashes always.

SUMMARY


STEPS TO REPRODUCE
1. startup Elisa
2. wait until it's almost done
 

OBSERVED RESULT
Plasmashell crashes (and restarts automatically)

EXPECTED RESULT
Plasmashell doesn't crash

SOFTWARE/OS VERSIONS
Operating System: KDE neon User Edition
KDE Plasma Version: 6.5.4
KDE Frameworks Version: 6.21.0
Qt Version: 6.10.1
Kernel Version: 6.14.0-37-generic (64-bit)
Graphics Platform: Wayland
Processors: 4 × Intel® Core™ i5-6300U CPU @ 2.40GHz
Memory: 8 GiB of RAM (7.6 GiB usable)
Graphics Processor: Intel® HD Graphics 520
Manufacturer: Dell Inc.
Product Name: Latitude 5480

ADDITIONAL INFORMATION
Comment 1 PK 2025-12-13 19:53:15 UTC 
BUT
Now I'm trying again and experimenting a little and I discover that Elisa doesn't make plasma crash when I move the initial view from Albums to Artist.
But now it comes... when I move the initial view back to Albums plasma also doesn't crash at startup!
In other words: 
it could very well be that my old Elisa user profile was to blame.
I will look at Elisa with a sharp eye in the coming time and when there is reason to think the old user profile is not to blame I will return to this bug rapport.
Thank you.
Comment 2 PK 2025-12-13 20:05:14 UTC 
Oh no, I spoke too soon. Plasma still crashes during the starup of Elisa.
Even after I deleted my elisa user profile in ~/.local and elisarc in the folder ~/.config
Comment 3 Nicolas Fella 2025-12-14 12:54:12 UTC 
The crash report you attached seems to be incomplete.

Please use DrKonqi to submit crash reports or follow https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports
Comment 4 PK 2025-12-14 14:14:40 UTC 
(In reply to Nicolas Fella from comment #3)
> The crash report you attached seems to be incomplete.
> 
> Please use DrKonqi to submit crash reports or follow
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/
> How_to_create_useful_crash_reports

Is DrKonqi the automatic tool that pops up after the crash?
Because I'll try that again right away. I'll write PK in the comment too...
Comment 5 PK 2025-12-14 14:32:19 UTC 
I just sent you an automatically generated crash rapport and typed in:

Elisa makes Plasma crash PK

I hope this one will help.