***I have installed Krita on Microsoft Surface (2017) under Lubuntu. The pen is installed under iptsd.service. I have used Grok and Meta to unmask the service but it has failed. Each time I have a reply on the Lubuntu console of the following : Failed to enable the unit: Unit file/usr/lib/systemd/system/iptsd.service is masked. *** SUMMARY STEPS TO REPRODUCE 1. 2. 3. OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Windows: macOS: (available in the Info Center app, or by running `kinfo` in a terminal window) Linux/KDE Plasma: KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Thank you for the bug report! This seems like an issue with your distribution or iptsd, not with KDE software, and is unfortunately not something that KDE or the Krita developers can help you with. I would recommend asking in a support forum for (L)ubuntu or reporting it to the developers of this distribution.
Created attachment 186679 [details] attachment-2251688-0.html Thanks, I have sorted it out by reading the Krita manual!. H C Wong On Monday 10 November 2025 at 04:26:29 pm GMT, cwo <bugzilla_noreply@kde.org> wrote: https://bugs.kde.org/show_bug.cgi?id=511769 cwo <cwo.kde@posteo.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|--- |DOWNSTREAM CC| |cwo.kde@posteo.net Status|REPORTED |RESOLVED --- Comment #1 from cwo <cwo.kde@posteo.net> --- Thank you for the bug report! This seems like an issue with your distribution or iptsd, not with KDE software, and is unfortunately not something that KDE or the Krita developers can help you with. I would recommend asking in a support forum for (L)ubuntu or reporting it to the developers of this distribution.