Bug 511742 - Unable to send a file via email
Summary: Unable to send a file via email
Status: CONFIRMED
Alias: None
Product: dolphin
Classification: Applications
Component: general (other bugs)
Version First Reported In: 25.08.2
Platform: Fedora RPMs Linux
: NOR normal
Target Milestone: ---
Assignee: Dolphin Bug Assignee
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-11-07 02:06 UTC by Cherkah
Modified: 2025-12-23 10:58 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
sendviamail_record (1.39 MB, video/webm)
2025-11-07 02:06 UTC, Cherkah
Details
settings_mail (188.29 KB, image/png)
2025-11-07 12:35 UTC, Cherkah
Details

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Description Cherkah 2025-11-07 02:06:03 UTC
Created attachment 186568 [details]
sendviamail_record

SUMMARY
When using the "Share ->  send via email  context menu in Dolphin, the action fails.
see the screen record

STEPS TO REPRODUCE
1. in dolphin select a file and right clicks
2. share -> send via email


OBSERVED RESULT
Before the latest version of Plasma, my Thunderbird email client would launch with the file as an attachment.

EXPECTED RESULT
regain the ability to send a file to my email client via Dolphin

SOFTWARE/OS VERSIONS
Operating System: Fedora Linux 43
KDE Plasma Version: 6.5.1
KDE Frameworks Version: 6.19.0
Qt Version: 6.10.0
Kernel Version: 6.17.7-300.fc43.x86_64 (64-bit)
Graphics Platform: Wayland
Comment 1 MathieuM 2025-11-07 11:54:58 UTC
Hello, what default application for email do you have set in the system settings?
Comment 2 Cherkah 2025-11-07 12:35:04 UTC
(In reply to MathieuM from comment #1)
> Hello, what default application for email do you have set in the system
> settings?

1) default application for email in settings = thunderbird. (see attachment settings_mail)
2) I updated KDE Plasma from version 6.5.1 to 6.5.2, and the problem persists.

3) Furthermore, the kjournald logs for this incident are:
"12:31:29.262 UTC user@1000.service app-env@8b173001193b415091e9b4ba56f6c168.service: Main process exited, code=exited, status=125/n/a
12:31:29.262 UTC user@1000.service app-env@8b173001193b415091e9b4ba56f6c168.service: Failed with result 'exit-code'."
Comment 3 Cherkah 2025-11-07 12:35:42 UTC
Created attachment 186581 [details]
settings_mail
Comment 4 Cherkah 2025-11-07 12:43:15 UTC
@MathieuM:
Could this be due to a KDE/Plasma package that I removed? I'm currently removing packages I deem unnecessary to better suit my needs. So, which package does this Dolphin service or plasma depend on?
Comment 5 MathieuM 2025-11-07 14:29:32 UTC
(In reply to Cherkah from comment #4)
> @MathieuM:
> Could this be due to a KDE/Plasma package that I removed? I'm currently
> removing packages I deem unnecessary to better suit my needs. So, which
> package does this Dolphin service or plasma depend on?

I'm not sure myself, but it's a possibility. I'm unfortunately not a dev so I can't tell you which package to have for sure.
Comment 6 Cherkah 2025-11-08 18:32:47 UTC
After some research, the service menus depend on kio-extras. On my system, I have kio-extras-25.08.2-2.fc43.x86_64 but it doesn't work. so it is a bug/regression....
Since this is a minor issue, I'll wait for the next Plasma updates before considering creating a .desktop folder in ~/.local/share/kio/servicemenus
Comment 7 Cherkah 2025-12-23 10:58:01 UTC
i've reinstalled my system and the bug is gone. can close it.