Bug 510167 - Plasmashell random crashes
Summary: Plasmashell random crashes
Status: RESOLVED BACKTRACE
Alias: None
Product: plasmashell
Classification: Plasma
Component: generic-crash (other bugs)
Version First Reported In: master
Platform: Neon Linux
: NOR crash
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-10-02 13:01 UTC by Jonathan Richards
Modified: 2025-10-03 09:06 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
Final state of GUI after crashes (88.26 KB, image/png)
2025-10-02 13:01 UTC, Jonathan Richards
Details
Updates immediately prior to problem beginning (3.00 KB, text/plain)
2025-10-02 13:03 UTC, Jonathan Richards
Details

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Description Jonathan Richards 2025-10-02 13:01:25 UTC
Created attachment 185451 [details]
Final state of GUI after crashes

Plasmashell crashes intermittently but always three times within a few seconds, leaving a black screen. This has occured since 2025-10-01, the system was updated and rebooted with changes as listed in attachment.
Problem also occurs with kernel version 6.14.0-32, and 6.8.0-85. Crash handler fails to download symbols, or generate a backtrace.

Operating System: KDE neon User Edition
KDE Plasma Version: 6.4.5
KDE Frameworks Version: 6.18.0
Qt Version: 6.9.2
Kernel Version: 6.14.0-33-generic (64-bit)
Graphics Platform: X11
Processors: 24 × AMD Ryzen Threadripper 1920X 12-Core Processor
Memory: 64 GiB of RAM (62.7 GiB usable)
Graphics Processor: NVIDIA GeForce RTX 3060 Ti
Comment 1 Jonathan Richards 2025-10-02 13:03:30 UTC
Created attachment 185452 [details]
Updates immediately prior to problem beginning
Comment 2 David Edmundson 2025-10-02 13:14:22 UTC
Unfortuantely this does not contain enough information to be actionable. We need a backtrace to see what went wrong.

Crash reports should end up on our crash server where we will fix them soon.
Comment 3 Jonathan Richards 2025-10-03 09:06:52 UTC
Perfectly understandable, David, I reported only because the issue seemed to be persistent. However, over the last 24 hours it has not happened again - there have been no system changes! Personally, I hate self-healing software problems. Happy to have this bug closed.
Many thanks
Jonathan