Bug 509039 - plasmashell crashes when playing music from a third-party app Murglar
Summary: plasmashell crashes when playing music from a third-party app Murglar
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: "Manage Desktop and Panels" window (other bugs)
Version First Reported In: 6.4.4
Platform: EndeavourOS Linux
: NOR crash
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-09-02 18:21 UTC by Artem
Modified: 2025-10-12 03:47 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
the log file from the moment Murglar was launched to the moment plasmashell crashed and rebooted (86.34 KB, text/x-log)
2025-09-02 18:21 UTC, Artem
Details
plasmashell-backtrace1 (222.19 KB, text/plain)
2025-09-04 17:29 UTC, Artem
Details
plasmashell-backtrace2 (133.87 KB, text/plain)
2025-09-04 17:30 UTC, Artem
Details
plasmashell-backtrace3 (147.49 KB, text/plain)
2025-09-04 17:30 UTC, Artem
Details
plasmashell-backtrace4 (134.94 KB, text/plain)
2025-09-04 17:31 UTC, Artem
Details
plasmashell-backtrace5 (335.87 KB, text/plain)
2025-09-04 21:20 UTC, Artem
Details
plasmashell crash after changing hidden icon settings (365.93 KB, text/plain)
2025-09-07 08:52 UTC, Artem
Details

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Description Artem 2025-09-02 18:21:19 UTC
Created attachment 184653 [details]
the log file from the moment Murglar was launched to the moment plasmashell crashed and rebooted

SUMMARY
When you start playing music in a third-party Murglar application (running on java), plasmashell starts to crash cyclically.

STEPS TO REPRODUCE
1. Start music playback in the app Murglar
2. plasmashell starts to reboot cyclically, the sound icon starts to display as silent
3. After several reboots, plasmashell stops restarting and an empty black screen remains.

OBSERVED RESULT
plasmashell crashes while music is playing in the app Murglar

SOFTWARE/OS VERSIONS
Operating System: EndeavourOS 
KDE Plasma Version: 6.4.4
KDE Frameworks version: 6.17.0
Qt version: 6.9.2
Kernel version: 6.16.4-zen1-1.1-zen (64-bit)
Graphics platform: Wayland

ADDITIONAL INFORMATION
the log file "journalctl --follow" with the crash record is attached.
Comment 1 TraceyC 2025-09-03 16:47:43 UTC
Thank you for the bug report and for the logs, which do have a coredump. Unfortunately it's incomplete and missing debug symbols for the following lines that we need to figure out exactly what's going wrong:

#0  0x00007fd18c93c72a n/a (libQt6QuickTemplates2.so.6 + 0x13c72a)
#5  0x00007fd1953631c3 n/a (libQt6Qml.so.6 + 0x3631c3)
#16 0x00007fd193dec2b5 n/a (libQt6Core.so.6 + 0x1ec2b5)
#28 0x000055e5912edf47 n/a (/usr/bin/plasmashell + 0x27f47)

Could you please install debug symbols and attach a new symbolicated backtrace generated by using `coredumpctl gdb` in a terminal window? See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl for details about how to do this. Thanks again!
Comment 2 Artem 2025-09-04 17:29:54 UTC
Created attachment 184722 [details]
plasmashell-backtrace1
Comment 3 Artem 2025-09-04 17:30:24 UTC
Created attachment 184723 [details]
plasmashell-backtrace2
Comment 4 Artem 2025-09-04 17:30:54 UTC
Created attachment 184724 [details]
plasmashell-backtrace3
Comment 5 Artem 2025-09-04 17:31:17 UTC
Created attachment 184725 [details]
plasmashell-backtrace4
Comment 6 TraceyC 2025-09-04 18:26:55 UTC
Unfortunately, the debug symbols are still missing in the attachments you provided. They still have ?? for the libraries I had mentioned. 
This shows you the difference between a good and a bad backtrace:

https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Good_backtrace_vs._bad_backtrace

Also, I didn't see an actual backtrace in those attachments. Please read through https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl again and attach a new backtrace that includes symbols.

Thanks!
Comment 7 Artem 2025-09-04 21:20:17 UTC
(In reply to TraceyC from comment #6)
> Unfortunately, the debug symbols are still missing in the attachments you
> provided. They still have ?? for the libraries I had mentioned. 
> This shows you the difference between a good and a bad backtrace:
> 
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/
> How_to_create_useful_crash_reports#Good_backtrace_vs._bad_backtrace
> 
> Also, I didn't see an actual backtrace in those attachments. Please read
> through
> https://community.kde.org/Guidelines_and_HOWTOs/Debugging/
> How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl
> again and attach a new backtrace that includes symbols.
> 
> Thanks!

Unfortunately, I can't load all the symbols or they are missing.
That's all there is.
Comment 8 Artem 2025-09-04 21:20:52 UTC
Created attachment 184729 [details]
plasmashell-backtrace5
Comment 9 Artem 2025-09-07 08:52:24 UTC
Created attachment 184785 [details]
plasmashell crash after changing hidden icon settings
Comment 10 TraceyC 2025-09-11 12:57:58 UTC
Unfortunately, without the debug packages, the backtraces won't be useful to our developers. You might consider asking the EndeavourOS community to help you get them installed.
Comment 11 Bug Janitor Service 2025-09-26 03:47:25 UTC
๐Ÿ›๐Ÿงน โš ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 12 Bug Janitor Service 2025-10-12 03:47:26 UTC
๐Ÿ›๐Ÿงน This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.