Bug 507701 - Sometimes Discover doesn't open when I click on Updates icon
Summary: Sometimes Discover doesn't open when I click on Updates icon
Status: RESOLVED DOWNSTREAM
Alias: None
Product: Discover
Classification: Applications
Component: discover (other bugs)
Version First Reported In: 5.27.12
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-07-31 16:01 UTC by Lastique
Modified: 2025-07-31 16:33 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
plasma-discover backtrace while it is hanging (24.09 KB, text/plain)
2025-07-31 16:01 UTC, Lastique
Details

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Description Lastique 2025-07-31 16:01:15 UTC
Created attachment 183683 [details]
plasma-discover backtrace while it is hanging

SUMMARY

Sometimes, when updates are available and I click on the updates icon in the system tray, Discover doesn't start. The plasma-discover process remains hanging in the background, so other attempts to start Discover also do nothing.

STEPS TO REPRODUCE

0. Usually, this reproduces soon after the machine resumes from hibernation and there are updates available.
1. Wait until the updates icon appears on the system tray, indicating that updates are available.
2. Click on that icon.

OBSERVED RESULT

The Discover application appears in the task bar, but not the application window. After a few seconds, it disappears from the task bar.

After that, `ps aux | fgrep discover` shows `/usr/bin/plasma-discover --mode update` is still running. If you then click on the updates icon in the system tray, Discover appears briefly in the task bar (quicker than the first time) and then disappears; no window is shown.

If I kill the `plasma-discover` process and then click on the updates icon, Discover starts as expected.

EXPECTED RESULT

Discover should start.

SOFTWARE/OS VERSIONS

Operating System: Kubuntu 24.04
KDE Plasma Version: 5.27.12
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.14.0-27-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-4700HQ CPU @ 2.40GHz
Memory: 15.5 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 4600
Manufacturer: ASUSTeK COMPUTER INC.
Product Name: N550JV
System Version: 1.0
Discover: 5.27.12

ADDITIONAL INFORMATION

I have attached a backtrace of the `plasma-discover` process while it was hanging.
Comment 1 Bug Janitor Service 2025-07-31 16:33:40 UTC
Thank you for the bug report!

However Plasma 5.27.12 no longer receives updates or maintenance from KDE; active versions are 6.4 or newer. Please upgrade to an active version as soon as your distribution makes it available to you. Plasma is a fast-moving project, and bugs in one version are often fixed in the next one.

If you need help with Plasma 5.27.12, please contact your distribution, who bears the responsibility of providing help for older releases that are no longer receiving updates from KDE.

If you can reproduce the issue after upgrading to an active version, feel free to re-open this bug report.