Bug 507548 - Can't open valid 7z-archive: "The archive is empty or Ark could not open its content"
Summary: Can't open valid 7z-archive: "The archive is empty or Ark could not open its ...
Status: RESOLVED UNMAINTAINED
Alias: None
Product: ark
Classification: Applications
Component: general (other bugs)
Version First Reported In: 23.08.5
Platform: Kubuntu Linux
: NOR normal
Target Milestone: ---
Assignee: Elvis Angelaccio
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-07-27 18:23 UTC by Holger
Modified: 2025-08-06 00:33 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
Screenshot (35.37 KB, image/avif)
2025-07-27 18:23 UTC, Holger
Details

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Description Holger 2025-07-27 18:23:01 UTC
Created attachment 183568 [details]
Screenshot

SUMMARY

Ark cannot open valid 7z-archive, example:
https://navigation-maps.volkswagen.com/vw-maps/Update_25_25/P410_N60S5MIBH3_EU.7z
with md5sum of:
8c345465ea2e826dff6dfc4eb68a71d7  P410_N60S5MIBH3_EU.7z

STEPS TO REPRODUCE
1. download the example-archive / try your own 7z-archive
2. verify md5sum and run "7z t P410_N60S5MIBH3_EU.7z"
3. try to click it in Dolphin, so Ark is started to open it.

OBSERVED RESULT
see screenshot

EXPECTED RESULT
Archive-contents should show normally

SOFTWARE/OS VERSIONS
Operating System: Kubuntu 24.04
KDE Plasma Version: 5.27.12
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-64-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-4700MQ CPU @ 2.40GHz
Memory: 15.5 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 4600
Manufacturer: Micro-Star International Co., Ltd.
Product Name: GE70 2OC\2OD\2OE
System Version: REV:1.0

ADDITIONAL INFORMATION
Now that I try, I cannot open any other 7z-archive on my machine, though I found an old screenshot of Ark definitely supporting 7z back in time.

I know, 23.08.5 is old, but it is part of the long-term Kubuntu-release 24.04 so at least valid until 26.04 will take over next year.
Comment 1 TraceyC 2025-08-06 00:33:17 UTC
Thanks for the bug report!

However, Plasma 5.27.11 no longer receives updates or maintenance from KDE; active versions are 6.4.3 or newer. Please upgrade to an active version as soon as your distribution makes it available to you. Plasma is a fast-moving project, and bugs in one version are often fixed in the next one.

If you need support for Plasma 5.27.11, please contact your distribution, who bears the responsibility of providing help for older releases that are no longer receiving updates from KDE.

If this issue is still reproducible in Plasma 6.4.3 (the latest released version), feel free to re-open this bug report.

Thanks for understanding.