Bug 507476 - touchpad not working a day after installation
Summary: touchpad not working a day after installation
Status: RESOLVED DOWNSTREAM
Alias: None
Product: systemsettings
Classification: Applications
Component: kcm_touchpad (other bugs)
Version First Reported In: 6.3.6
Platform: Manjaro Linux
: NOR major
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-07-25 10:33 UTC by R.W.
Modified: 2025-09-19 18:14 UTC (History)
4 users (show)

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Description R.W. 2025-07-25 10:33:11 UTC 
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On TERRA netbook 1450 II the touchpad was working normal during installation and after installation of updates. The following day the touchpad isn't working at all. in the system settings no touchpad is found.
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SOFTWARE/OS VERSIONS

Linux/KDE Plasma:
Comment 1 Bug Janitor Service 2025-07-25 10:33:40 UTC 
Thank you for the bug report!

However Plasma 6.3.6 no longer receives updates or maintenance from KDE; active versions are 6.4 or newer. Please upgrade to an active version as soon as your distribution makes it available to you. Plasma is a fast-moving project, and bugs in one version are often fixed in the next one.

If you need help with Plasma 6.3.6, please contact your distribution, who bears the responsibility of providing help for older releases that are no longer receiving updates from KDE.

If you can reproduce the issue after upgrading to an active version, feel free to re-open this bug report.
Comment 2 Nate Graham 2025-09-19 18:14:53 UTC 
> in the system settings no touchpad is found

This suggests a driver or hardware issue. If it doesn't show up there, there isn't anything KDE can do about it. I'd recommend you get in touch with the device manufacturer about this issue.