Bug 506760 - Frozen save attempts block all obvius save recovery options with the posibility of causing a complete loss of all progress
Summary: Frozen save attempts block all obvius save recovery options with the posibili...
Status: REPORTED
Alias: None
Product: krita
Classification: Applications
Component: File formats (other bugs)
Version First Reported In: 5.2.9
Platform: Microsoft Windows Microsoft Windows
: NOR grave
Target Milestone: ---
Assignee: Krita Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-07-08 13:59 UTC by alfonsmarklen
Modified: 2025-07-08 14:02 UTC (History)
1 user (show)

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Description alfonsmarklen 2025-07-08 13:59:28 UTC
SUMMARY
If a save attempt freezes it currently blocks all easy ways to do any alternative saves resulting in lost progress

STEPS TO REPRODUCE
1. Have a save freeze
2. Attempt to save or export to a new file

OBSERVED RESULT
All "obvius" "save recovery" options are blocked
(Seems like layer exports might be one way to not loose all progress if you have to force quit)

EXPECTED RESULT
Export all layers to a new folder should exist as it's own option and mentioned as a recovery option in the error message
Exporting or saving to a new file should be allowed.
Alternatively, if a save is blocked the user should have the option to corrupt the ongoing save attempt to make a new one.

CURRENT WORK AROUND - IF YOUR PANICING READ EVERYTHING BEFORE DOING ANYTHING
Ignore all save/export options under File
Under the Layers menue use the export layer function since it should still work (make new layer from visible is probably advisable to make and export as extra safty if anything else breaks)
Before closing Krita make sure that you have all needed layers saved since there is no recovery after you force quit Krita (this might not be posible for bigger files since you will basically have keep two of them open, also, you can still not save the new copy of the project until you have closed Krita)
The last step is to reasemble the project from the layer exports and hope that you got everything needed (This is where the combined layers might be usefull if anything is missing since you might at least have the combined layer to fall back on, eg all the lineart and the coloring as two separate layes.)

SOFTWARE/OS VERSIONS
Windows: 11

ADDITIONAL INFORMATION
This happened while working on a 30k x 20k file with an SD pluggin so either could be the culprint for the frozen save and the project file had saved multiple times succesfully before, I had disable the autosave since it caused Krita to turn unresponsive but I guess I should have just increased the save timer a lot.