SUMMARY After switching accounts on Neochat, all accounts stop synchronizing messages correctly. Outgoing messages appear to be delivered, but no incoming messages are received from either direct messages or group chats. Neochat must be restarted in order for synchronization to continue normally. However, switching accounts will promptly break synchronization again. STEPS TO REPRODUCE 1. Start Neochat 2. Switch accounts 3. Watch syncing fail OBSERVED RESULT Syncing ceases. EXPECTED RESULT Message synchronization should continue as normal. SOFTWARE/OS VERSIONS Windows: macOS: (available in the Info Center app, or by running `kinfo` in a terminal window) Linux/KDE Plasma: KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
That seems weird, we don't really do anything about syncing when switching accounts. Can you get us neochat's log when this happens?
๐๐งน โ ๏ธ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME. For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. Thank you for helping us make KDE software even better for everyone!
Created attachment 185417 [details] Logs This log covers the period where I switched accounts (from the first account, to the second, and back to the first), and syncing (receiving) failed after switching back to the first. Room ids have been removed.
Please see the attached log.
I'm no longer experiencing this behavior with the most recent Neochat.