Bug 506109 - Bug the widget doesn't display any information
Summary: Bug the widget doesn't display any information
Status: RESOLVED DOWNSTREAM
Alias: None
Product: plasmashell
Classification: Plasma
Component: Weather widget (other bugs)
Version First Reported In: master
Platform: Other Linux
: NOR normal
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-06-24 13:57 UTC by kdebugtrackingsystem.santa024
Modified: 2025-07-11 19:06 UTC (History)
2 users (show)

See Also:
Latest Commit:
Version Fixed/Implemented In:
Sentry Crash Report:


Attachments
The photo shows that when I open the widget, none of the weather information that should be there is displayed. (34.85 KB, image/png)
2025-06-24 13:57 UTC, kdebugtrackingsystem.santa024
Details

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Description kdebugtrackingsystem.santa024 2025-06-24 13:57:40 UTC
Created attachment 182603 [details]
The photo shows that when I open the widget, none of the weather information that should be there is displayed.

Hello. Created a new panel, added a weather report widget, set the location to Georgia, Batumi (BBC). It worked for a while and displayed everything correctly, but now no information is showing up in the widget - I've sent a screenshot. I'm using PikaOS KDE 6.3.5 on Wayland.
Comment 1 Ismael Asensio 2025-06-24 15:07:03 UTC
I cannot reproduce the issue currently. It might be a server/access issue that hopefully gets resolved in the next retry.

Can you check if you have access to: https://weather-broker-cdn.api.bbci.co.uk/en/observation/615532 and https://weather-broker-cdn.api.bbci.co.uk/en/forecast/aggregated/615532?

Also, could you provide information about your system's versions? (The output of the command `kinfo`)

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

Thanks!
Comment 2 Nate Graham 2025-06-24 18:49:53 UTC
.
Comment 3 kdebugtrackingsystem.santa024 2025-06-24 18:57:32 UTC
Operating System: PikaOS 4
KDE Plasma Version: 6.3.5
KDE Frameworks Version: 6.13.0
Qt Version: 6.8.2
Kernel Version: 6.15.3-pikaos (64-bit)
Graphics Platform: Wayland
Processors: 8 × Intel® Core™ i5-8265U CPU @ 1.60GHz
Memory: 15.5 GiB of RAM
Graphics Processor 1: Mesa Intel® UHD Graphics 620
Graphics Processor 2: llvmpipe
Comment 4 kdebugtrackingsystem.santa024 2025-06-24 18:58:07 UTC
I was able to access the links, it works through the browser
Comment 5 Ismael Asensio 2025-06-24 20:42:10 UTC
(In reply to kdebugtrackingsystem.santa024 from comment #4)
> I was able to access the links, it works through the browser

Thanks for the information! 
There is a situation where this could happen, but we generally try to re-connect several times

Could you provide the debug output of the command: 
journalctl -t plasmashell | grep 'kde\.dataengine\.ion\.bbcukmet'
Comment 6 kdebugtrackingsystem.santa024 2025-06-25 05:01:12 UTC
Set the location to Tbilisi, then back to Batumi, and everything started working. Yesterday I tried the same thing, but the Batumi location wasn't working.  

Jun 23 23:47:05 joy plasmashell[2940]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 23 23:47:05 joy plasmashell[2940]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:26:19 joy plasmashell[2939]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:26:19 joy plasmashell[2939]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:44:03 joy plasmashell[3262]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:44:03 joy plasmashell[3262]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:44:03 joy plasmashell[3262]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:44:03 joy plasmashell[3262]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:53:18 joy plasmashell[3231]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:53:18 joy plasmashell[3231]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:53:18 joy plasmashell[3231]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:53:18 joy plasmashell[3231]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:55:13 joy plasmashell[73622]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:55:13 joy plasmashell[73622]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:55:13 joy plasmashell[73622]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:55:13 joy plasmashell[73622]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:56:09 joy plasmashell[90130]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:56:09 joy plasmashell[90130]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:56:09 joy plasmashell[90130]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:56:09 joy plasmashell[90130]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:56:53 joy plasmashell[93127]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:56:53 joy plasmashell[93127]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:56:53 joy plasmashell[93127]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:56:53 joy plasmashell[93127]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:57:38 joy plasmashell[98260]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:57:38 joy plasmashell[98260]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:57:38 joy plasmashell[98260]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:57:38 joy plasmashell[98260]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:58:25 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:58:25 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:58:25 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 00:58:25 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 08:36:27 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 08:36:47 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 11:05:41 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 12:40:05 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 13:11:38 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 15:00:39 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 15:00:59 joy plasmashell[3285]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 17:47:59 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 17:47:59 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 17:47:59 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 17:47:59 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 22:26:24 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 22:26:44 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 22:29:09 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 22:29:09 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 24 23:03:19 joy plasmashell[3302]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 00:05:35 joy plasmashell[3399]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 00:05:35 joy plasmashell[3399]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 00:05:35 joy plasmashell[3399]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 00:05:35 joy plasmashell[3399]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 00:15:27 joy plasmashell[3307]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 00:15:27 joy plasmashell[3307]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 00:15:27 joy plasmashell[3307]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 00:15:27 joy plasmashell[3307]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 08:24:49 joy plasmashell[3307]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 08:24:49 joy plasmashell[3307]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 08:48:17 joy plasmashell[3323]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 08:48:17 joy plasmashell[3323]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 08:48:17 joy plasmashell[3323]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Jun 25 08:48:17 joy plasmashell[3323]: kde.dataengine.ion.bbcukmet: Received invalid data: "illegal value"
Comment 7 Bug Janitor Service 2025-07-10 03:48:09 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 8 kdebugtrackingsystem.santa024 2025-07-11 19:05:35 UTC
problem resolved