Created attachment 181847 [details] Screenshot SUMMARY I try to connect to a rocket.chat Server. Ruqola seams to be connected. When I start ruqola from the console/terminal I see the groups and information from the server. But Ruqola don't show the chat-rooms in the GUI. STEPS TO REPRODUCE 1. Start ruqola 2. First time: log in, the next times: login infos displayed (see screenshot) OBSERVED RESULT EXPECTED RESULT SOFTWARE/OS VERSIONS Operating System: openSUSE Tumbleweed 20250522 KDE Plasma Version: 6.3.5 KDE Frameworks Version: 6.14.0 Qt Version: 6.9.0 Kernel Version: 6.14.6-1-default (64-bit) Graphics Platform: Wayland Processors: 22 × Intel® Core™ Ultra 9 185H Memory: 30.7 GiB of RAM Graphics Processor: Intel® Arc ADDITIONAL INFORMATION First lines from the console: ``` org.kde.ruqola.plasma.activities: Plasma activities is not running: 1 qt.multimedia.ffmpeg: Using Qt multimedia with FFmpeg version 7.1.1 nonfree and unredistributable Failed to open VDPAU backend libvdpau_nvidia.so: Kann die Shared-Object-Datei nicht öffnen: Datei oder Verzeichnis nicht gefunden org.kde.ruqola: permissionId not loaded during setup: "create-c" org.kde.ruqola: permissionId not loaded during setup: "create-d" org.kde.ruqola: permissionId not loaded during setup: "create-team" org.kde.ruqola.password: We have an error during reading password "Entry not found" Account name "patzwaka" org.kde.ruqola: permissionId not loaded during setup: "create-c" org.kde.ruqola: permissionId not loaded during setup: "create-d" org.kde.ruqola: permissionId not loaded during setup: "create-team" org.kde.ruqola: permissionId not loaded during setup: "create-c" org.kde.ruqola: permissionId not loaded during setup: "create-d" org.kde.ruqola: permissionId not loaded during setup: "create-team" org.kde.ruqola: permissionId not loaded during setup: "create-c" org.kde.ruqola: permissionId not loaded during setup: "create-d" org.kde.ruqola: permissionId not loaded during setup: "create-team" org.kde.ruqola: empty_callback QJsonObject(... ```
Created attachment 181849 [details] Log-File from console This is the output when starting from console. I removed some sensible data.
Sorry, I saved the bug-report to early and found no possible to edit me description. The log-file contains the json from the QJsonObject. I login with a token (with and without 2fa). Same result. There is no Server Error Information. I see some server info: Account name, no "Benutzername", Server version: 7.5 and the Server URL. In the channel menu everything is disabled. I can not switch the view. I hope I don't forget anything and this information is useful.
So it's ruqola 2.5 ? I know that https://open.rocket.chat has problem for connecting (I can't connect with dart code or rust). I don't know why. but it seems that you don't use it. Do you know if this server use a specific settings ? REgards