Hi - could you please double-check the Elisa version you have installed, and let us know what source you used to install it on your Kubuntu 24.04 device (Ubuntu repositories, Snap, Flatpak)?

Thanks!

Hi, it's version 25.04, i installed it over snap.

Thanks - just checking, if you start Elisa from a terminal and reproduce this issue, do any messages appear in that terminal?

I checked, but sadly nothing is printed in the terminal.

Here the full output:

update.go:85: cannot change mount namespace according to change mount (/snap/gtk-common-themes/1535/share/gtk2/Materia-compact /snap/elisa/78/data-dir/themes/Materia-compact-2 none bind,ro 0 0): cannot write to "/snap/gtk-common-themes/1535/share/gtk2/Materia-compact" because it would affect the host in "/snap"
update.go:85: cannot change mount namespace according to change mount (/snap/gtk-common-themes/1535/share/gtk2/Materia-dark-compact /snap/elisa/78/data-dir/themes/Materia-dark-compact-2 none bind,ro 0 0): cannot write to "/snap/gtk-common-themes/1535/share/gtk2/Materia-dark-compact" because it would affect the host in "/snap"
update.go:85: cannot change mount namespace according to change mount (/snap/gtk-common-themes/1535/share/gtk2/Yaru-MATE-dark /snap/elisa/78/data-dir/themes/Yaru-MATE-dark-2 none bind,ro 0 0): cannot use "/snap/gtk-common-themes/1535/share/gtk2/Yaru-MATE-dark" as bind-mount source: not a directory
update.go:85: cannot change mount namespace according to change mount (/snap/gtk-common-themes/1535/share/gtk2/Yaru-MATE-light /snap/elisa/78/data-dir/themes/Yaru-MATE-light-2 none bind,ro 0 0): cannot use "/snap/gtk-common-themes/1535/share/gtk2/Yaru-MATE-light" as bind-mount source: not a directory
/usr/share/libdrm/amdgpu.ids: No such file or directory
Qt: Session management error: Could not open network socket
qrc:/qt/qml/org/kde/elisa/qml/ElisaMainWindow.qml:323:5: QML Settings: Failed to initialize QSettings instance. Status code is: 1
qrc:/qt/qml/org/kde/elisa/qml/ElisaMainWindow.qml:323:5: QML Settings: The following application identifiers have not been set: QList("organizationName")
org.kde.elisa.indexers.manager: Local file system indexer is inactive
qt.sql.sqlite: Unsupported option 'foreign_keys = ON'
qt.sql.sqlite: Unsupported option 'locking_mode = EXCLUSIVE'
qt.multimedia.ffmpeg: Using Qt multimedia with FFmpeg version n7.1.1 GPL version 3 or later
org.kde.elisa.indexers.manager: Local file system indexer is active
org.kde.elisa.indexers.manager: trigger init of local file indexer
Input #0, mp3, from '/media/drakon/Extern/Dragon-Lair Music/Musik/James Pit - Saint.mp3':
  Metadata:
    album           : Angel
    artist          : James Pit
    title           : Saint
    date            : 2022
  Duration: 00:02:49.92, start: 0.023021, bitrate: 320 kb/s
  Stream #0:0: Audio: mp3 (mp3float), 48000 Hz, stereo, fltp, 320 kb/s
      Metadata:
        encoder         : LAME3.100

Thanks! Just to check, where on your system is your music library housed? And, is it possible for you to also check the Flatpak version (https://flathub.org/apps/org.kde.elisa) to help see if there's an issue with the specific type of confinement used by the Snap format?

Hi,

so my music library is on an external harddrive. I gave the snap the permission to access it regularly.

I tried with the flatpack, also adding the full path to the library , same issue.

I noticed however that on both it seems to work, when trying it on a local file e.g. in my users music folder. So it's not working when trying to fav a file on the external harddrive.

Thanks! A couple other questions:

* Does the "Reset Database and Re-Scan Everything" option cause a rating for an external music file to show up?
* Does choosing "View details", then "Modify", and setting a rating from inside that dialog box work?

Hi,

basically no and no. Same issue as before.

Thanks!