Bug 504665 - Applicatoin freeze after shortcut change
Summary: Applicatoin freeze after shortcut change
Status: RESOLVED WORKSFORME
Alias: None
Product: krita
Classification: Applications
Component: Shortcuts and Canvas Input Settings (other bugs)
Version First Reported In: 5.2.9
Platform: Microsoft Windows All
: NOR crash
Target Milestone: ---
Assignee: Lukas
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-05-22 12:11 UTC by Dimon May
Modified: 2025-06-21 03:47 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
CrashLog (5.91 KB, text/plain)
2025-05-22 12:11 UTC, Dimon May
Details

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Description Dimon May 2025-05-22 12:11:11 UTC
Created attachment 181649 [details]
CrashLog

When I change custom shortcut for ANY action and press OK, application freezes.
Comment 1 Lukas 2025-05-22 16:33:30 UTC
Dear Dimon,

I’m afraid I cannot reproduce your bug neither in Krita 5.2.9 nor in Krita Next. Could you please provide a bit more details about the bug?

- clear steps to reproduce
- video recording of how to reproduce the crash
- Krita log from “Help->Show Krita log for bug reports”
- Backtrace: Windows: crash log from %LOCALAPPDATA%\kritacrash.log
- Windows (if the bug is reproducible, try with debugging symbols): https://docs.krita.org/en/reference_manual/dr_minw_debugger.html 

Here is a manual on how to get logs and backtraces on every platform:
https://docs.krita.org/en/reference_manual/sharing_krita_logs.html
Comment 2 Bug Janitor Service 2025-06-06 03:48:14 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-06-21 03:47:46 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.