Bug 504179 - ksmserver-logout-greeter crashes when power button pressed
Summary: ksmserver-logout-greeter crashes when power button pressed
Status: RESOLVED WORKSFORME
Alias: None
Product: kde
Classification: I don't know
Component: general (other bugs)
Version First Reported In: unspecified
Platform: Arch Linux Linux
: NOR crash
Target Milestone: ---
Assignee: Unassigned bugs mailing-list
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-05-13 21:21 UTC by Foxe Chen
Modified: 2025-06-12 03:48 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
relevant logs (5.98 KB, text/plain)
2025-05-13 21:21 UTC, Foxe Chen 		Details
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Description Foxe Chen 2025-05-13 21:21:20 UTC 
Created attachment 181260 [details]
relevant logs

SUMMARY
When the power-button on my laptop is pressed, or the restart/shutdown interface button is pressed, nothing happens because ksmserver-logout-greeter crashes.

STEPS TO REPRODUCE
1. Trigger the restart or shutdown button

OBSERVED RESULT
Nothing happens
EXPECTED RESULT
The greeter menu should appear

SOFTWARE/OS VERSIONS
Operating System: Arch Linux 
KDE Plasma Version: 6.3.5
KDE Frameworks Version: 6.14.0
Qt Version: 6.9.0
Kernel Version: 6.14.6-2-cachyos (64-bit)
Graphics Platform: Wayland
Processors: 12 × AMD Ryzen 5 7640U w/ Radeon 760M Graphics
Memory: 27.2 GiB of RAM
Graphics Processor: AMD Radeon 760M

ADDITIONAL INFORMATION
When I first boot up the computer, the power button works fine, but later on it stops working and this issue occurs. I'm not sure what causes this.
Comment 1 Nate Graham 2025-05-13 23:17:28 UTC 
Thank you for the bug report! Unfortunately I can't reproduce the crash myself on current git master, and the backtrace is incomplete and missing debug symbols for the following lines that we need to figure out exactly what's going wrong:

                                                   #10 0x0000576e377cb6da n/a (/usr/lib/ksmserver-logout-greeter + 0x66da)
                                                   #11 0x000076c226827b8b n/a (libc.so.6 + 0x27b8b)
                                                   #12 0x000076c226827c3b __libc_start_main (libc.so.6 + 0x27c3b)
                                                   #13 0x0000576e377cbe35 n/a (/usr/lib/ksmserver-logout-greeter + 0x6e35)

Could you please install debug symbols and attach a new symbolicated backtrace generated by using `coredumpctl gdb` in a terminal window? See https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports#Retrieving_a_backtrace_using_coredumpctl for details about how to do this.

Thanks again!
Comment 2 Bug Janitor Service 2025-05-28 03:47:29 UTC 
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 3 Bug Janitor Service 2025-06-12 03:48:12 UTC 
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.