Bug 504041 - Online account - add new account is empty after deleting non-working Google Drive
Summary: Online account - add new account is empty after deleting non-working Google D...
Status: REPORTED
Alias: None
Product: systemsettings
Classification: Applications
Component: kcm_kaccounts (other bugs)
Version First Reported In: 6.3.5
Platform: openSUSE Linux
: NOR normal
Target Milestone: ---
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-05-11 06:09 UTC by Philippe ROUBACH
Modified: 2025-06-24 16:47 UTC (History)
4 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
the list of accounts is empty (111.25 KB, image/png)
2025-05-11 06:09 UTC, Philippe ROUBACH
Details
the installed packages (256.69 KB, image/png)
2025-05-11 06:10 UTC, Philippe ROUBACH
Details
add G Drive via dolphin (146.15 KB, image/png)
2025-06-21 06:53 UTC, Philippe ROUBACH
Details

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Description Philippe ROUBACH 2025-05-11 06:09:56 UTC
Created attachment 181162 [details]
the  list of accounts is empty

I cant' add a google account then  i can't create a google drive access.


STEPS TO REPRODUCE
1. go to system settings
2. go to online accounts
3. click on" add an account"

OBSERVED RESULT

the list off accounts is empty

EXPECTED RESULT

the list of accounts is not empty

Operating System: openSUSE Tumbleweed 20250508
KDE Plasma Version: 6.3.5
KDE Frameworks Version: 6.13.0
Qt Version: 6.9.0
Kernel Version: 6.14.5-1-default (64-bit)
Graphics Platform: Wayland

ADDITIONAL INFORMATION
 see the captures
Comment 1 Philippe ROUBACH 2025-05-11 06:10:31 UTC
Created attachment 181163 [details]
the installed packages
Comment 2 Nate Graham 2025-05-13 18:25:18 UTC
Please paste the terminal output from running:
- ls /usr/share/kpackage/genericqml/org.kde.kaccounts*
- ls /usr/lib64/qt6/plugins/kaccounts/ui/
Comment 3 Philippe ROUBACH 2025-05-14 16:54:37 UTC
ls /usr/share/kpackage/genericqml/org.kde.kaccounts*
/usr/share/kpackage/genericqml/org.kde.kaccounts.nextcloud:
contents  metadata.desktop

ls /usr/lib64/qt6/plugins/kaccounts/ui/
nextcloud_plugin_kaccounts.so  owncloud_plugin_kaccounts.so
Comment 4 Nate Graham 2025-05-14 17:47:40 UTC
Thanks!
Comment 5 Philippe ROUBACH 2025-05-14 18:06:22 UTC Comment hidden (spam)
Comment 6 Nate Graham 2025-05-14 18:12:31 UTC Comment hidden (spam)
Comment 7 Philippe ROUBACH 2025-05-14 18:36:39 UTC Comment hidden (spam)
Comment 8 TraceyC 2025-06-19 21:12:32 UTC
I am not able to reproduce this on OpenSuse Tumbleweed with Plasma 6.3.5 / Frameworks 6.14.0 / Qt 6.9.1
or with Plasma git-master on Solus
Comment 9 Philippe ROUBACH 2025-06-20 08:15:02 UTC
(In reply to TraceyC from comment #8)
> I am not able to reproduce this on OpenSuse Tumbleweed with Plasma 6.3.5 /
> Frameworks 6.14.0 / Qt 6.9.1
> or with Plasma git-master on Solus

strange. the problem is still there. I tried the two ways to add a G Drive. I get an empty list to add an account
Comment 10 TraceyC 2025-06-20 19:58:22 UTC
Can you describe in detail what you mean by the two ways to add the Google Drive? That might help us reproduce the problem.
Comment 11 Philippe ROUBACH 2025-06-21 06:53:54 UTC
Created attachment 182468 [details]
add G Drive via dolphin
Comment 12 Philippe ROUBACH 2025-06-21 06:54:37 UTC
First way via systemsettings, see the "the list of accounts is empty" attachment
Second way via dolphin > network > G drive, see "via_dolphin" attachment
Comment 13 TraceyC 2025-06-23 17:38:51 UTC
Thanks for clarifying that. In both places, I see it's using the "Online Accounts" view. I see the files you have on your system, that Nate asked for, look good.

By any chance, can you see if the Add New Account dialog is empty with a new user? Thanks.
Comment 14 Philippe ROUBACH 2025-06-24 07:01:56 UTC
No problem with another user.

Historically, I got a G drive. Then suddenly it was broken. So I deleted it. Then when I wanted to create it again, I encounter the problem.
Comment 15 TraceyC 2025-06-24 16:47:11 UTC
Thanks for the additional information, that's useful. For some background, Google revoked the ability to connect to a Google Drive in Plasma. This is probably what caused the problem you had connecting to your own GDrive.

This may have caused the bug with Add New Account being blank. I'll let the developers take a deeper look.