Bug 503435 - Calamares crashes while trying to install KDE Neon
Summary: Calamares crashes while trying to install KDE Neon
Status: RESOLVED DUPLICATE of bug 503600
Alias: None
Product: neon
Classification: KDE Neon
Component: Live/Install images (other bugs)
Version First Reported In: unspecified
Platform: Neon Linux
: NOR crash
Target Milestone: ---
Assignee: Neon Bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-04-27 15:24 UTC by wieh76
Modified: 2025-05-02 14:14 UTC (History)
5 users (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
video file (581.00 KB, video/webm)
2025-04-27 15:24 UTC, wieh76
Details
Crash log form Calamares (18.25 KB, text/plain)
2025-04-28 02:23 UTC, Clay Weber
Details
calamares session log (13.32 KB, text/x-log)
2025-04-28 05:30 UTC, Clay Weber
Details
crash log from calamares -d (debug mode) (15.11 KB, text/plain)
2025-04-30 05:10 UTC, Carlos De Maine
Details

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Description wieh76 2025-04-27 15:24:55 UTC
Created attachment 180708 [details]
video file

***
If you're not sure this is actually a bug, instead post about it at https://discuss.kde.org

If you're reporting a crash, attach a backtrace with debug symbols; see https://community.kde.org/Guidelines_and_HOWTOs/Debugging/How_to_create_useful_crash_reports

Please remove this comment after reading and before submitting - thanks!
***

SUMMARY


STEPS TO REPRODUCE
1. Boot into KDE Neon live desktop User Edition (20250427-0744).
2. Run the installer.


OBSERVED RESULT
The installer crash

EXPECTED RESULT
The installer should run.

SOFTWARE/OS VERSIONS
Operating System: KDE neon 6.3
KDE Plasma Version: 6.3.4
KDE Frameworks Version: 6.13.0
Qt Version: 6.8.3
Kernel Version: 6.11.0-24-generic (64-bit)
Graphics Platform: Wayland
Processors: 12 × AMD Ryzen 5 2600 Six-Core Processor
Memory: 15.5 GiB of RAM
Graphics Processor: NVIDIA GeForce RTX 3060
Manufacturer: Micro-Star International Co., Ltd.
Product Name: MS-7B79
System Version: 2.0

ADDITIONAL INFORMATION
Comment 1 Clay Weber 2025-04-28 02:23:18 UTC
Created attachment 180719 [details]
Crash log  form Calamares

Confirming the crash when attempting to start installation using the current ISO image neon-user-20250427-0744.iso

Attached is the crash log, if it is of any use.
Comment 2 Clay Weber 2025-04-28 05:30:13 UTC
Created attachment 180725 [details]
calamares session log

Attaching the session log.

For me, this is a virtual machine in virt-manager, it doesn't crash at launch for me booted to an actual computer.
Comment 3 Carlos De Maine 2025-04-30 05:10:38 UTC
Created attachment 180803 [details]
crash log from calamares -d (debug mode)

crash log from calamares -d (debug mode)
Comment 4 Lenzoid 2025-05-01 15:51:00 UTC
Thanks for your report and all the crash logs. We can confirm the bug. I hope someone can fix this soon.

*** This bug has been marked as a duplicate of bug 503600 ***
Comment 5 wieh76 2025-05-02 14:14:28 UTC
There is a temporary solution:  https://discuss.kde.org/t/kde-neon-plasma-6-calamares-closed-unexpectedly/33405