Bug 503324 - Adding Office 365 account to Kmail never shows mailbox
Summary: Adding Office 365 account to Kmail never shows mailbox
Status: REPORTED
Alias: None
Product: kmail2
Classification: Applications
Component: general (other bugs)
Version First Reported In: 6.4.0
Platform: Fedora RPMs Linux
: NOR normal
Target Milestone: ---
Assignee: kdepim bugs
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-04-25 05:12 UTC by natesitton80@gmail.com
Modified: 2025-04-25 05:12 UTC (History)
0 users

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Description natesitton80@gmail.com 2025-04-25 05:12:35 UTC 
SUMMARY
Adding a Microsoft Exchange email account go through all the authentication steps, including MFA in the browser window, but never adds the mailbox

STEPS TO REPRODUCE
1. Attempt to add an Office 365 business account to Kmail using EWS, including the steps to avoid bug in akonadi when using OAuth.
2. Authenticate account and continue through all dialogs
3. Last dialog closes and account never appears in Kmail

OBSERVED RESULT
Office 365 email account is correctly authenticated, but mailbox never shows up in Kmail.

EXPECTED RESULT
Office 365 mailbox should appear after in Kmail after adding account with no shown errors.

SOFTWARE/OS VERSIONS
Windows: 
macOS: 
(available in the Info Center app, or by running `kinfo` in a terminal window)
Linux/KDE Plasma: 
KDE Plasma Version: 
KDE Frameworks Version: 
Qt Version: 

ADDITIONAL INFORMATION