SUMMARY STEPS TO REPRODUCE 1. Install K3b from Ubuntu Software. 2. Start K3b 3. OBSERVED RESULT Upon starting K3b for the first time, a pop-up comes up saying there is no optical drive found. In settings - programs it says the following programs are not found: crdrdao cdrecord cdskin dvd+rw-format eMovix growlsofs mkisofs normalize readcd sox vcdxbuild vcdxminfo vcdxrip In Settings - Permissions there is nothing listed. When I click on bug report, nothing happens. However when I click the link given it brings me to the proper website. I am in the group cdrom. EXPECTED RESULT I expect the software to find the optical drive. SOFTWARE/OS VERSIONS The OS is Ubuntu 22.04.5 The kb3 version is 25.03.70 This was not an option the version list on this form. Linux/KDE Plasma: KDE Plasma Version: KDE Frameworks Version: Qt Version: ADDITIONAL INFORMATION
Are you running a Beta version of k3b on purpose? 25.03.70 is not something a normal user should be using.
Created attachment 180210 [details] attachment-994876-0.html No, I am not running the beta version on purpose. I got it from the Ubuntu software centre. The version number is at the bottom of K3b's welcome page. On Fri, Apr 11, 2025 at 4:38 PM Albert Astals Cid <bugzilla_noreply@kde.org> wrote: > https://bugs.kde.org/show_bug.cgi?id=502625 > > Albert Astals Cid <aacid@kde.org> changed: > > What |Removed |Added > > ---------------------------------------------------------------------------- > CC| |aacid@kde.org > > --- Comment #1 from Albert Astals Cid <aacid@kde.org> --- > Are you running a Beta version of k3b on purpose? > > 25.03.70 is not something a normal user should be using. > > -- > You are receiving this mail because: > You reported the bug.
Please complain to Ubuntu for giving you beta software.
I am working on this, the fix should publish soon.
please test --candidate
I uninstalled k3b then reinstalled using the Ubuntu Software. The version has changed to 25.04.0, however the problem remains.
I don't have an optical drive to test sorry. I added mount-observe plug and that didn't do the trick. Trying hardware-observe and removable-media now, will post when ready to test.
Please test the latest in stable
(In reply to Scarlett Moore from comment #8) > Please test the latest in stable The Ubuntu Software Center still gives the same error and has the version 25.04.0. However, when I uninstall and load it from the KDE website using the the Linux - ubuntu selection it works. The version is 21.12.3.
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME. For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging. Thank you for helping us make KDE software even better for everyone!
K3b snap is now fixed
Comment on attachment 180210 [details] attachment-994876-0.html Today, on May 5th, I removed the version that was downloaded from the KDE site. I installed the version from the Ubuntu software centre. The same bug occurred.
It worked for another developer that is helping with this. So I need your help. What kind of optical drive do you have? Internal/external? In a terminal please copy/paste output from the following commands snap info k3b snap connections k3b Thanks for your help in resolving this Scarlett
It worked this time. To test it I removed the KDE version that did work. I rebooted ( This was not done the last time I did the test). Then I installed from the Ubuntu software centre. I assume you will not need the requested information. Thanks for your help. Eric