Bug 502102 - Random crashes
Summary: Random crashes
Status: RESOLVED UPSTREAM
Alias: None
Product: plasmashell
Classification: Plasma
Component: generic-crash (show other bugs)
Version: 6.3.3
Platform: Arch Linux Linux
: NOR crash
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-03-28 02:02 UTC by george fb
Modified: 2025-04-03 19:35 UTC (History)
1 user (show)

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:


Attachments
log (498.99 KB, text/plain)
2025-03-28 02:02 UTC, george fb
Details
backtrace for plasmashell (62.55 KB, text/plain)
2025-04-01 06:44 UTC, george fb
Details

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Description george fb 2025-03-28 02:02:15 UTC
Created attachment 179801 [details]
log

SUMMARY
Almost daily I get a crashes, sometimes plasma recovers (after 30 seconds to more than a minute of system being frozen) and sometimes I have to physically restart.
While the system is frozen audio playback is uninterrupted and I can pause and change the volume through media keys.
After seeing plasma system monitor and marknote in the logs I stopped keeping these apps open all the time and it seems to have reduced the crash frequency.

STEPS TO REPRODUCE
Can't reproduce.

SOFTWARE/OS VERSIONS
Operating System: CachyOS Linux 
KDE Plasma Version: 6.3.3
KDE Frameworks Version: 6.12.0
Qt Version: 6.8.2
Kernel Version: 6.14.0-3-cachyos (64-bit)
Graphics Platform: Wayland
Processors: 12 × AMD Ryzen 5 5600 6-Core Processor
Memory: 15,5 GiB of RAM
Graphics Processor: AMD Radeon RX 6600
Manufacturer: Gigabyte Technology Co., Ltd.
Product Name: X470 AORUS ULTRA GAMING

ADDITIONAL INFORMATION
Similar crashes happened while I was using openSUSE Tumbleweed
Comment 2 george fb 2025-03-29 01:11:14 UTC
coredumpctl list doesn't show me anything anymore, even though they are present in /var/lib/systemd/coredump.
I'll try to get one on the next crash.
Comment 3 george fb 2025-04-01 06:44:04 UTC
Created attachment 179902 [details]
backtrace for plasmashell
Comment 4 george fb 2025-04-01 07:12:25 UTC
Before crashing I get small freezes with the following error
```
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu: [gfxhub] page fault (src_id:0 ring:24 vmid:7 pasid:32797)
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu:  in process vivaldi pid 2619 thread vivaldi:cs0 pid 2672
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu:   in page starting at address 0x0000800184a38000 from client 0x1b (UTCL2)
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu: GCVM_L2_PROTECTION_FAULT_STATUS:0x00701030
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu:          Faulty UTCL2 client ID: TCP (0x8)
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu:          MORE_FAULTS: 0x0
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu:          WALKER_ERROR: 0x0
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu:          PERMISSION_FAULTS: 0x3
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu:          MAPPING_ERROR: 0x0
apr 01 09:46:49 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu:          RW: 0x0
apr 01 09:46:59 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu: Dumping IP State
apr 01 09:46:59 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu: Dumping IP State Completed
apr 01 09:46:59 cachyos kernel: amdgpu 0000:0b:00.0: amdgpu: ring gfx_0.0.0 timeout, but soft recovered
```
Comment 5 Nate Graham 2025-04-03 19:35:52 UTC
#0  0x000070a87c2255ea in abort () from /usr/lib/libc.so.6
#1  0x000070a86d60b0af in ?? () from /usr/lib/libgallium-25.0.2-cachyos1.2.so
#2  0x000070a86d60ff0c in ?? () from /usr/lib/libgallium-25.0.2-cachyos1.2.so
#3  0x000070a86cf16e15 in ?? () from /usr/lib/libgallium-25.0.2-cachyos1.2.so
#4  0x000070a86cf8640c in ?? () from /usr/lib/libgallium-25.0.2-cachyos1.2.so
#5  0x000070a87c29f90c in ?? () from /usr/lib/libc.so.6
#6  0x000070a87c3214dc in ?? () from /usr/lib/libc.so.6

Looks like your graphics drivers or hardware are very very sad. Plasma being hardware-accelerated, this can unfortunately cause it to crash. I'd recommend reporting this to your distro, as they may be aware of an ongoing issue.