Bug 501322 - USB connection not working with Samsung A10s
Summary: USB connection not working with Samsung A10s
Status: RESOLVED WORKSFORME
Alias: None
Product: plasmashell
Classification: Plasma
Component: Disks & Devices widget (show other bugs)
Version: 6.3.2
Platform: openSUSE Linux
: NOR normal
Target Milestone: 1.0
Assignee: Plasma Bugs List
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-03-10 22:02 UTC by jjacsan
Modified: 2025-04-12 03:47 UTC (History)
2 users (show)

See Also:
Latest Commit:
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Description jjacsan 2025-03-10 22:02:01 UTC
The cell phone does not appear in the interface, but I have already connected it via USB cable at another time and it appeared perfectly. I rule out the possibility of it being a problem with my PC's USB input, as both are identifying my pen drive.
Comment 1 John 2025-03-11 06:37:19 UTC
Maybe it's the same problem as this one, which was recently fixed:
https://bugs.kde.org/show_bug.cgi?id=497140
Normally I would've told you to download a new version of KDE Neon and try from it in live boot mode to see it it was fixed for you too, until the fixes arrives to your distro with the normal updates, but I see that all KDE Neon ISOS are at least one month old.
Comment 2 Nate Graham 2025-03-11 22:28:38 UTC
One month old, oof.

KDE Linux can be used for that, as right now ts only edition is the "follows git master" flavor. YOu can find instructions for installing it at https://community.kde.org/KDE_Linux#Installation

In the meantime, can you try another USB cable? These do sometimes go bad.
Comment 3 jjacsan 2025-03-13 16:08:08 UTC
(In reply to John from comment #1)
> Maybe it's the same problem as this one, which was recently fixed:
> https://bugs.kde.org/show_bug.cgi?id=497140
> Normally I would've told you to download a new version of KDE Neon and try
> from it in live boot mode to see it it was fixed for you too, until the
> fixes arrives to your distro with the normal updates, but I see that all KDE
> Neon ISOS are at least one month old.

Yes, it's the same problem
Comment 4 jjacsan 2025-03-13 16:10:44 UTC
(In reply to Nate Graham from comment #2)
> One month old, oof.
> 
> KDE Linux can be used for that, as right now ts only edition is the "follows
> git master" flavor. YOu can find instructions for installing it at
> https://community.kde.org/KDE_Linux#Installation
> 
> In the meantime, can you try another USB cable? These do sometimes go bad.

Well, I try use with another cable and another smatrphone, a Samsung A14 and the problem continues...
Comment 5 jjacsan 2025-03-13 16:12:53 UTC
(In reply to John from comment #1)
> Maybe it's the same problem as this one, which was recently fixed:
> https://bugs.kde.org/show_bug.cgi?id=497140
> Normally I would've told you to download a new version of KDE Neon and try
> from it in live boot mode to see it it was fixed for you too, until the
> fixes arrives to your distro with the normal updates, but I see that all KDE
> Neon ISOS are at least one month old.

I will do tests with another systems, to see if the problem persists, i'm using OpenSUSE Tumbleweed at the moment
Comment 6 jjacsan 2025-03-13 16:15:33 UTC
(In reply to Nate Graham from comment #2)
> One month old, oof.
> 
> KDE Linux can be used for that, as right now ts only edition is the "follows
> git master" flavor. YOu can find instructions for installing it at
> https://community.kde.org/KDE_Linux#Installation
> 
> In the meantime, can you try another USB cable? These do sometimes go bad.

I tested it with a Motorola Moto G24 and it worked perfectly, it seems to me that the problem is only with Samsung or Tumbleweed itself. Sorry of multiple responses in diferents posts, i'm still learning how the platform works
Comment 7 Nate Graham 2025-03-13 19:26:53 UTC
Maybe MTP got turned off on those Samsung phones?
Comment 8 Bug Janitor Service 2025-03-28 03:46:49 UTC
🐛🧹 ⚠️ This bug has been in NEEDSINFO status with no change for at least 15 days. Please provide the requested information, then set the bug status to REPORTED. If there is no change for at least 30 days, it will be automatically closed as RESOLVED WORKSFORME.

For more information about our bug triaging procedures, please read https://community.kde.org/Guidelines_and_HOWTOs/Bug_triaging.

Thank you for helping us make KDE software even better for everyone!
Comment 9 Bug Janitor Service 2025-04-12 03:47:10 UTC
🐛🧹 This bug has been in NEEDSINFO status with no change for at least 30 days. Closing as RESOLVED WORKSFORME.