Bug 500726 - [Bug] Specific file can't be read
Summary: [Bug] Specific file can't be read
Status: RESOLVED NOT A BUG
Alias: None
Product: Haruna
Classification: Applications
Component: generic (other bugs)
Version First Reported In: 1.3.2
Platform: Fedora RPMs Linux
: NOR normal
Target Milestone: ---
Assignee: george fb
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2025-02-25 14:15 UTC by Morgân von Brylân
Modified: 2025-04-15 21:15 UTC (History)
0 users

See Also:
Latest Commit:
Version Fixed In:
Sentry Crash Report:

Attachments
The offending file (175.56 KB, video/mp4)
2025-02-25 14:15 UTC, Morgân von Brylân 		Details
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Description Morgân von Brylân 2025-02-25 14:15:11 UTC 
Created attachment 178868 [details]
The offending file

SUMMARY
I have a file that can't be read, even though it's fine (see attached chess.mp4).
It's a normal MP4 file, encoded with libx264 with ffmpeg 7.1. Other programs such as VLC, Discord, and Firefox can read it just fine.

STEPS TO REPRODUCE
1. Try to open the file with Haruna

OBSERVED RESULT
Error appears: "Could not play: chess.mp4"
And the next file in the folder is opened instead.

EXPECTED RESULT
chess.mp4 plays

SOFTWARE/OS VERSIONS
Linux/KDE Plasma: Nobara 41 (Wayland)
KDE Plasma Version: 6.3.0
KDE Frameworks Version: 6.11.0
Qt Version: 6.8.2
Comment 1 george fb 2025-02-26 06:07:50 UTC 
Try to open it after disabling the "Restore playback position" setting.
Comment 2 Morgân von Brylân 2025-02-26 17:09:29 UTC 
(In reply to george fb from comment #1)
> Try to open it after disabling the "Restore playback position" setting.

I never enabled that option.
Comment 3 george fb 2025-02-26 22:14:57 UTC 
Be specific, is it on or off?
Try renaming or moving the file, try the flatpak.

I can play the file without issue.
Comment 4 Morgân von Brylân 2025-03-06 17:29:15 UTC 
(In reply to george fb from comment #3)
> Be specific, is it on or off?
> Try renaming or moving the file, try the flatpak.
> 
> I can play the file without issue.

If it was never turned on, that would make it off.

The flatpak does read it fine. Could I be missing a dependency or something?