Bug 499867 - Neochat snap fails to start. Error: `GLIBCXX_3.4.32' not found
Summary: Neochat snap fails to start. Error: `GLIBCXX_3.4.32' not found
Status: RESOLVED FIXED
Alias: None
Product: NeoChat
Classification: Applications
Component: General (show other bugs)
Version: 24.12.0
Platform: Snap Linux
: NOR normal
Target Milestone: ---
Assignee: Scarlett Moore
URL:
Keywords:
: 500221 (view as bug list)
Depends on:
Blocks:
 
Reported: 2025-02-12 11:07 UTC by Josh
Modified: 2025-02-21 16:53 UTC (History)
4 users (show)

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Description Josh 2025-02-12 11:07:46 UTC 
I have a fresh install of Neochat on Kubntu 24.10. If I launch Neochat from the application launcher it briefly appears in the taskbar and then disappears.

If I launch Neochat from the command line I get this error:

/snap/neochat/75/usr/bin/neochat: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /snap/neochat/75/usr/bin/neochat)

I have run "snap remove neochat --purge" and reinstalled neochat from scratch.

Regards.
Comment 1 Josh 2025-02-12 11:09:42 UTC 
I've also tried 'snap install neochat --channel latest/candidate' which installs 24.12.1 and I get the same error:

/snap/neochat/76/usr/bin/neochat: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /snap/neochat/76/usr/bin/neochat)
Comment 2 Joshua Goins 2025-02-21 04:47:04 UTC 
*** Bug 500221 has been marked as a duplicate of this bug. ***
Comment 3 Scarlett Moore 2025-02-21 11:26:52 UTC 
Please install the latest in --stable
Comment 4 yamiyukisenpai 2025-02-21 16:31:55 UTC 
(In reply to Scarlett Moore from comment #3)
> Please install the latest in --stable

> snap run neochat
/snap/neochat/79/usr/bin/neochat: /lib/x86_64-linux-gnu/libstdc++.so.6: version `GLIBCXX_3.4.32' not found (required by /snap/neochat/79/usr/bin/neochat)
Comment 5 yamiyukisenpai 2025-02-21 16:33:20 UTC 
Sorry. Issue is not resolved yet
Comment 6 yamiyukisenpai 2025-02-21 16:34:37 UTC 
Oh wait. it was candidate that bugged out

Stable was fine
Comment 7 Josh 2025-02-21 16:47:16 UTC 
(In reply to Scarlett Moore from comment #3)
> Please install the latest in --stable

That worked for me. v24.12.2 installed from Snap and it ran without any errors.